Social Media Specialist

Responsibilities

• Produce high-quality social media content daily across LinkedIn, Instagram, X and Facebook - original copy, design, short-form video, and multimedia. You understand that every platform has its own language, and you create natively for each.
• Think like a strategist - you don't just make content, you know why you're making it. You connect every post to a broader content strategy, understand what our audience cares about, and build editorial calendars that serve both brand goals and platform algorithms.
• Master the complexity - FIS operates across payments, banking, capital markets, and enterprise technology. You'll develop a working fluency in these domains fast, because you can't create credible B2B content without understanding the business behind it.
• Optimize relentlessly - track social media analytics and engagement metrics, identify what's driving performance, and use those insights to continuously raise the creative bar. You treat data as a creative input, not a report you file.
• Own community and conversation - monitor, respond to, and spark engagement across all FIS social channels. Represent the brand with intelligence and personality in comments, threads, and real-time moments.
• What You Bring:
• 3-5 years of experience in social media content creation with a portfolio that demonstrates creative range and platform fluency - strong copy, strong visual, strong video, all native to channel.
• The intellectual curiosity to learn a complex B2B business quickly and the editorial judgment to distill it into content that resonates with sophisticated audiences.
• Sharp copywriting and visual storytelling instincts - you know the difference between content that fills a calendar and content that earns attention.
• Command of social media management platforms, scheduling tools, and analytics. You don't just pull the numbers - you know what they mean and what to do next.
• A bias toward action - you manage multiple workstreams, produce at speed, and bring ideas to the table without being asked.
• Added Bonus if you Have:
• Experience creating social media content for B2B, Fortune 500, or financial services brands
• Video production and editing skills
• Fluency with AI-powered content creation tools
• Working knowledge of financial services, payments, fintech, or banking

Benefits

Additional Information

Job Description FIS powers the technology behind $10 trillion in daily transactions - and we're building a social media presence that matches that scale. We're hiring a Social Media Specialist who can think like a content strategist and execute like a platform-native creator. This role reports to our Social Media Director, but make no mistake - this isn't an entry-level seat. You'll need to quickly understand a complex, global financial technology business and translate it into social media content that's clear, compelling, and built to perform. You should be equally comfortable writing a nuanced LinkedIn post about payment infrastructure as you are producing a scroll-stopping Instagram Reel - and you should know exactly why each one works on its respective platform.

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