Associate Global Mobility Partner

Responsibilities

• This role provides administrative support to the Global Mobility Manager and our HR teams and business groups across all Scopely hubs. The candidate needs to have strong collaborating and relationship-building skills, excellent customer service, be process driven and detail-oriented.
• Initiates relocation and immigration cases with global providers; ensures service delivery quality and data accuracy
• Provides data / report / cost estimation to managers and Talent Team
• Conducts data audits in various systems
• Coordinates the relocation, immigration and tax processes with external vendors following Scopely's policies
• Maintain and enhance relationships through on-going communication with business units and provide feedback on operational processes and issues that affect the employee experience
• Prepare travel and employment verification letters
• Track exceptions to relocation policy and communicate trending to manager, recommend specific actions to reduce costs/add value
• Review third party vendor invoices
• Participate in special projects as needed with internal stakeholders

Requirements

• University degree or 3 years of experience in a related customer service/ relocation / HR capacity preferred
• Proven successful and superior customer service experience, preferably with US or European-led multinational company
• Superior relationship management skills and demonstrated experience managing client expectations
• Business savvy/ Ability to listen & understand individual & business needs
• Ability to work cross-functionally, representing Scopely in a professional manner
• Strong communication, interpersonal and EQ skills. Clear and concise written and verbal communication skills, diplomatic
• Demonstrated technical/systems skills. Computer Literacy; strong experience with Microsoft and Google Suite
• Highly organized
• High level of accuracy and process orientation. Detail oriented; ability to perform multiple complex tasks
• Team player and takes initiative; self-starter
• Demonstrated ability to problem solve and manage multiple priorities
• Cultural awareness/ People oriented and ability to deal with cultural differences
• Ability and willingness to attend calls to accommodate different time zones
• Good judgment and diplomacy / able to handle confidential information
• Innovative and resourceful
• Fluency in English
• Bonus Points
• Additional languages
• Please submit your CV in English.
• This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.
• About Scopely

Benefits

Additional Information

Scopely is looking for a Global Talent Mobility Specialist to join our People team in Barcelona on a hybrid basis working 2 days a week from the hub. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. We make sure our teams have everything they need to create amazing games. The People team manages everything from benefits & employee engagement to professional development opportunities and more!

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