Senior Home Lending Specialist - Customer Service Lending (Auburn)

Responsibilities

• Growing your lending pipeline through networking, community engagement and referral partnerships
• Supporting customers through every stage of the home buying journey with tailored lending solutions and exceptional service
• Leading meaningful lending conversations to understand customers' goals and identify the right financial solutions
• Structuring and managing lending applications end-to-end, including more complex lending scenarios
• Partnering closely with branch colleagues and specialist teams to deliver seamless customer outcomes
• Ensuring lending applications meet credit policy, regulatory and responsible lending requirements
• Contributing to a high-performing, customer-focused team culture while strengthening your presence in the local community

Requirements

• Demonstrated success in home lending, with a strong track record of growing and managing a pipeline
• Proven ability to generate self-sourced business through networking, community engagement and referral partnerships
• Experience managing complex lending scenarios and interpreting detailed financial information
• Strong understanding of credit policy, responsible lending obligations and risk management principles
• Commercial acumen with the ability to identify broader banking and relationship opportunities
• Exceptional relationship-building, communication and stakeholder management skills
• Confidence developing trusted partnerships within the local community and across referral networks
• A proactive, customer-focused approach with a passion for delivering outstanding service outcomes
• High attention to detail and a strong commitment to compliance and quality outcomes
• Why join us?
• If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
• We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
• Advertising End Date: 09/06/2026

Additional Information

Take ownership of a senior lending portfolio with a strong focus on self-generated business Grow meaningful relationships through community engagement and referral partnerships Deliver tailored lending solutions while working alongside a high-performing branch team Do work that matters In this senior lending role, you'll support customers through some of their most important financial decisions by delivering tailored lending solutions across purchasing, investing, refinancing, renovating and more complex lending scenarios. With a strong focus on business development, you'll proactively grow your network, build referral partnerships and generate new opportunities through community engagement, while managing applications end-to-end and collaborating closely with branch colleagues and specialist teams to deliver outstanding customer outcomes. See yourself in our team You'll be joining our Customer Service Lending team - a high-performing and collaborative team focused on helping customers move forward with confidence. As a Senior Home Lending Specialist, you'll be recognised as a trusted lending expert within the branch and local community, using your commercial acumen, relationship-building capability and lending expertise to grow your network, support customers through complex lending needs and drive strong business outcomes.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at cba? Share your experience