Clinical Health Navigator - 40 Hours per Week - Population Health

Requirements

• H.S. Diploma or General Education Degree (GED) Required
• Graduation from an accredited program for medical assistants Required or
• One Year Certificate from College or Tech School Graduate from an accredited school of nursing Preferred
• 1-3 years Experience in community outreach, public health, health promotion, education or health care strongly recommended Preferred
• 1-3 years Experience with Microsoft Suite (Word, Excel, PowerPoint, Outlook, and Teams) Preferred
• 1-3 years Experience with Customer Service. Preferred
• Does not let important details slip through the cracks.
• The ability to develop, maintain, and strengthen partnerships with others inside and outside the organization who can provide information, assistance, and support.
• Communicate verbally with patients and co-workers in a clear and effective manner.
• The understanding, consideration and appropriate response to cultural variables (e.g. age, gender, race, religion, ability, socioeconomic status, etc.) in communicating/interacting with varying patient interactions.
• Listens to staff and other sources; Ask questions to ensure he/she understands the staff member(s) ideas and perspectives; Shows listening with body language and action; Is perceived as easy to talk to about things.
• Demonstrates the desire and ability to work with different personalities to accomplish a common goal.
• Effectively demonstrates the ability to coordinate multiple activities and documentation effectively.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communicate verbally with patients and co-workers in a clear and effective manner
• Ability to conduct presentations on health and wellness activities and self-management of health concerns
• The ability to demonstrate a working knowledge of computer, gathering and inputting data.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to act professionally and effectively and does not cut corners ethically.

Benefits

Additional Information

Minimum Hiring Wage: From $22.86 per hour Job Details: Scheduled Hours: 8:00am - 4:30pm | Monday - Friday Job Description: A Brief Overview The Clinical Health Navigator (CMA/LPN) supports patient-centered care and population health by proactively navigating patients through preventive screenings, chronic disease follow-up, and care plan adherence to close care gaps and improve health outcomes. This role partners with primary care teams to facilitate orders, complete MSSP requirements, and perform data abstraction to ensure accurate Health Maintenance tracking and continuity of care. This role will work in an interdisciplinary, collaborative manner to provide the best care possible to our patients, assist patient in navigating the health care system, and overcoming barriers to care.

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