Service Delivery Manager
External
Teliacompany · SolnaPrepare for this interview
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Responsibilities
- What will help you thrive in this role:
- Proven experience in Service Delivery Management within IT or telecom
- Solid understanding of IT service management frameworks such as ITIL and how they are applied in practice
- Strong ability to manage multiple stakeholders and build long-term, trust-based relationships
- Experience driving customer dialogue, service follow-ups, and continuous improvement initiatives
- Experience working with customers in the real estate industry is a strong advantage
- Native or near-native fluency in Swedish is required, along with strong English skills
- Why Telia Cygate?
- Your development matters to us. We encourage continuous learning and make sure that you and your interests are in focus. We know that people are the heart of our company, which is why we value joy, creativity, and different perspectives in everything we do.
- Welcome to grow together with us - where we make technology human and create real impact!
- Telia Cygate is proud to be certificated as Great Place to Work!
Benefits
Additional Information
Telia Cygate is growing and is now looking for a Service Delivery Manager for our Secure Connect offering. We are passionate about structure and order, love communication, and continuously work on developing our services for our customers. Are you ready for your next opportunity and want to grow together with us? My name is Jelena Lazarevic, and I am responsible for the Project Management Team at Telia Cygate Region East. Our focus is on follow-up and development of our services for our customers. In this role, you will take on a crucial responsibility in ensuring our customers are satisfied with our delivery. Do you want to be part of a customer-focused team where, together with your colleagues, you take strong ownership of developing our offering for the real estate industry? Then take the opportunity to join us! We are looking for a Service Delivery Manager with a strong business mindset and high personal drive.
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