Manager, Software Engineering

Requirements

• 5+ years of direct engineering management experience with a track record of developing individuals, managing performance, hiring talent, and building high-functioning teams.
• Proven experience leading a team through a period of significant change , whether through a merger and acquisition, organisational restructure, or a turnaround from low morale and underperformance.
• Strong technical credibility with a background in software development, sufficient to guide architectural decisions, set engineering standards, and earn the genuine respect of the engineers you manage.
• A clear and well-formed point of view on the future of software engineering, including AI-first development, spec-driven workflows, and the evolving role of the engineer.
• Fluency in engineering metrics and delivery operations, with a clear understanding of the relationship between capacity, velocity, and throughput and the ability to use data to drive decisions.
• Strong communication across audiences, able to hold a room of engineers and a room of senior stakeholders with equal confidence, translating between technical complexity and business context.

Additional Information

About SugarAI UK Limited SugarAI is redefining CRM for the age of AI. We're delivering on the original promise of CRM-turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next. More than two decades after our founding, we're entering a new chapter with clarity and momentum-building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We're focused on solving complex, real-world challenges where relationships, context, and precision make all the difference. Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done. If you're excited to help shape what's next in AI-driven CRM-and build technology that drives real outcomes-we'd love to meet you. We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team. Benefits and Perks: Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks: - UK Pension Scheme - Private medical and dental insurance - Health &Wellness Reimbursement Program - Unpaid sabbatical leave - Educational Resources - Career & Personal Development Program - Various discount programs (i.e. travel, virtual exercises classes, etc.) - We are a merit-based company with many opportunities to learn, excel and grow your career! #LI-Hybrid

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