Associate Director - Digital Operations

About the role

We are looking for an Associate Director who brings deep experience running institutional-grade crypto operations and the vision to build and iterate processes that are efficient, resilient, technology-forward, and tightly risk-controlled. You will own the day-to-day functioning of the US-based Digital Asset Ops team and have the mandate to evolve it. You will drive automation and AI-agentic workflows, raising the bar on controls and reconciliation, and building a team and operating model capable of scaling with the business in a 24/7 market. This is for someone who has excelled in an Operations role at a top-tier digital assets firm, isn't content with the status quo, has a point of view on how institutional crypto ops should work, and wants to build toward that vision with the backing of a high-growth, modern, well-capitalized prime broker.

Responsibilities

• Partner with Product and Engineering on the roadmap, serving as the operational voice in product development ensuring new features, workflows, and capabilities are designed with operational efficiency, scalability, and risk controls in mind from the start, not retrofitted after the fact.
• Monitor daily inventory needs across settlement, lending, and borrowing activity, including wallet rebalancing and liquidity threshold management across custodied assets, coordinating directly with Treasury Management.
• Build and lead a high-performing operations team structured and staffed to operate effectively in a 24/7 market.
• Partner closely with the Trading Desk, Product, and Customer Support teams to understand client expectations and ensure the Operations team consistently delivers with a client-first mindset.
• Partner with Compliance and Risk to design pragmatic, effective controls suited to a fast-moving and evolving regulatory landscape. Develop trade operations processes built for regulatory compliance.
• Build out a comprehensive control framework including policies, procedures, desk manuals, and daily control monitoring.
• Liaise with Finance to ensure accurate trade and settlement data is delivered on time and consistently.

Requirements

• At least five (5) years in financial services operations with a control-oriented background
• Hands-on experience building and running a crypto operations function, ideally at a prime broker, custodian, or exchange
• A genuine point of view on how institutional crypto operations should work, the conviction to push for it, and a track record of using AI, automation, and data to get there
• Comfort operating close to risk in a fast-moving environment, with the judgment to know when to escalate and when to act
• Clear, direct communication with clients, counterparties, cross-functional teams, and senior leadership
• Why This Role
• Genuine builder mandate: you are shaping infrastructure and process, not inheriting a finished product
• Modern platform: Clear Street's unified data architecture means better data, faster decisio

Benefits

Additional Information

About Clear Street: Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets. We started from scratch by building a completely cloud-native clearing and custody system designed for today's complex, global market. Our platform is fully integrated with central clearing houses and exchanges to support billions in trading volume per day. We've agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients. By combining highly-skilled product and engineering talent with seasoned finance professionals, we're building the essentials to compete in today's fast-paced markets. The Team You will be a foundational Digital Assets Operations team member on a team with deep crypto operations experience. The Digital Assets leadership team brings extensive experience from market-leading crypto institutions spanning prime brokerage, payments, exchange operations, and Product at the institutional level. You will be joining a group of top-tier digital assets professionals with a shared mission to build a market-leading product for retail and institutional clients.

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