Investigation and Enforcement Officer (Renters Rights)

About the role

The Counter Fraud and Enforcement Unit are looking for an enthusiastic individual to join the successful shared service. About the role... This is an exciting opportunity to make a difference to the lives of tenants living in private rented housing. The successful applicant will join the Counter Fraud and Enforcement Unit (CFEU) which works across Gloucestershire Local Authorities. The CFEU provides services to several councils in relation to fraud risk, investigation and criminal enforcement. The Investigation and Enforcement Officers within the team assist the regulatory teams in investigation and prosecutions of offences within the councils' jurisdiction. This role will have a specific focus on assessing and investigating potential breaches and offences by landlords in relation to private rented accommodation legislation under the Renters Rights Act 2025, using enhanced powers to deal with illegal eviction and harassment, rental bidding, discrimination in renting, tenancy agreements and property possession amongst others. You will be employed by Cotswold District Council however the CFEU is a shared service and you will be working on behalf of three of the partner Councils - Cheltenham and Tewkesbury Borough Councils and Stroud District Council. You will work closely with officers in the Private Sector Housing teams of each respective council. You will be required to support the CFEU in achieving their aims, with a strong focus on assisting each individual council to meet new statutory duties and responsibilities under the Renters Rights Act 2025. The team work in an agile manner, working from home and from all of the offices sited across the partnership. The CFEU have offices within council buildings in Cheltenham, Cirencester, Coleford, Stroud, and Tewkesbury and you will be based at your nearest location but be expected to travel. You will need... Appropriate qualifications Experience in similar roles Experience of liaison and communication with members of the public and colleagues Experience of handling confidential and sensitive information and an understanding of data protection issues Special Conditions... Ability to travel BPSS Standard DBS For more information about this role please see the Job Description/Person Specification. What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 30 days after five years of service An extra two volunteering days per year to support a charity of your choice A health cash plan giving you cash back on health, dental and eye care Generous contributory local government pension scheme Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements About The Organisation We are rightly proud of the businesses, communities and residents who live in this beautiful part of the world, putting them first and at the heart of everything we do. We're busy recreating a council set up for success, which can deliver for the needs of our communities in a fast-changing environment. That means we need to be 'fleet of foot' and look for innovative and creative ways to deliver against our Corporate Plan priorities. That plan focuses on a range of important priorities including delivering good services for residents, responding to the climate emergency, supporting strong local communities, and evolving the district's vibrant economy. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Publica Group? Share your experience