ServiceNow Developer - Senior Consultant

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Position Summary ServiceNow Developer - Senior Consultant Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 05/29/2026. Work You'll Do Deloitte provides ServiceNow risk and security services in the following areas based on the client's immediate and long-term needs. By coupling our business and cyber risk process functional experts on platform automation and integration with our security domain leaders across consulting services, Deloitte can provide a full spectrum of services including: Advise - process and strategy roadmaps, implementation plans and business case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & standardization, training and end user enablement Implement - configuration and as needed, customized, solutions on ServiceNow Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) applications utilizing accelerators via pre-built templates and proofs of concept Operate - manage Cyber Security programs ranging from keeping the lights on for the client's environment (e.g. upgrades, access help desk) to full-service use case development and dashboards As a ServiceNow Senior Consultant - Developer, you will lead the technical design, solution architecture, and hands-on development of ServiceNow solutions that drive visibility and automation across key components of our clients' cyber and risk programs. This is a hands-on technical role. You will write code daily, architect integrations, and design scalable solutions on the ServiceNow platform. You will serve as the primary technical resource on engagements, owning solution architecture decisions and translating business requirements into maintainable platform configurations and custom development. Some examples of what you will do include: Leading the technical design and hands-on development of ServiceNow solutions including custom applications, integrations, workflows, business rules, scripted REST APIs, and UI components Architecting and building complex integrations between ServiceNow and third-party security and risk tools using REST/SOAP APIs, IntegrationHub, MID Server configurations, and orchestration Writing and optimizing server-side and client-side scripts including Business Rules, Script Includes, UI Policies, UI Actions, Scheduled Jobs, and Flow Designer actions Developing and maintaining automated testing frameworks using ATF to ensure solution quality across development, test, and production environments Performing code reviews and enforcing development best practices across the engagement team, including adherence to ServiceNow coding standards and update set management Translating business and functional requirements into technical specifications and detailed design documents Configuring and customizing ServiceNow platform solutions including forms, calculations, reporting, dashboards, and access controls * Building and customizing portal solutions using Service Portal and Next Experience UI Framework (UI Builder), including Employee Center and customer-facing experiences Leading deployment of automated ServiceNow solutions at large and complex organizations across a variety of industries Working collaboratively with functional consultants and senior risk stakeholders (CIO, CRO, CISOs and direct reports) to ensure technical solutions align with business objectives Building solid, trust-based relationships with client technical and business stakeholders Mentoring junior developers on ServiceNow development patterns, debugging techniques, and platform best practices Developing solution architecture documentation including technical design blueprints, integration architecture diagrams, and platform scalability assessments Evaluating technical trade-offs and making design recommendations that balance client requirements, platform best practices, and long-term maintainability Contributing to technical estimation and scoping efforts for new engagements and change requests Facilitating technical demonstrations, user acceptance testing, and knowledge transfer sessions The Team Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

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