Manager, NetSuite

Responsibilities

• Lead NetSuite implementation, optimization, and transformation engagements for middle-market and upper middle-market clients.
• Serve as the primary delivery lead, managing client relationships, project governance, scope, budget, risks, and overall engagement success.
• Develop implementation strategies, solution architectures, and roadmaps aligned to client business objectives.
• Leverage AI-powered tools, automation technologies, and data-driven insights to improve project delivery, documentation, testing, reporting, and operational efficiency.
• Provide functional leadership across NetSuite business processes and SaaS modules, including Financial Management, OneWorld, Advanced Revenue Management, SuiteBilling, CRM, Procurement, Inventory, Manufacturing, WMS, and SuiteAnalytics.
• Conduct ERP assessments, fit-gap analyses, software selections, NetSuite readiness evaluations, and technology due diligence efforts.
• Oversee quality assurance reviews of project deliverables, configurations, integrations, and solution designs.
• Develop methodologies, accelerators, AI-enabled delivery assets, and best practices that improve efficiency and consistency across the practice.
• Support business development efforts through opportunity identification, proposal development, solution scoping, and partner relationship management.
• Mentor, coach, and develop consultants while actively participating in recruiting, hiring, and talent development initiatives.

Requirements

• Bachelor's degree; equivalent experience considered.
• 7+ years of expeirence in a professional services role.
• 6+ years of ERP implementation and business transformation experience, including years of hands-on NetSuite configuration, administration, or solution delivery experience.
• Strong experience implementing, configuring, and optimizing NetSuite SaaS solutions across multiple functional areas, including Financial Management, OneWorld, CRM, Procurement, Inventory Management, Order Management, and SuiteAnalytics.
• Experience with NetSuite integrations, SuiteCloud capabilities, customizations, workflows, reporting, and third-party ecosystem applications.
• Experience advising clients on SaaS ERP best practices, business process transformation, and maximizing the value of native NetSuite capabilities while minimizing unnecessary customization.
• Demonstrated experience utilizing AI-powered technologies, automation tools, and generative AI platforms (e.g., Microsoft Copilot, ChatGPT, Gemini, or similar tools) to improve project delivery, business processes, and client outcomes.
• Proven success leading multiple NetSuite implementation projects, including project planning, scope management, budgeting, stakeholder management, issue resolution, and risk mitigation.
• Prior people leadership experience with a passion for coaching, mentoring, and developing team members.
• Strong analytical, executive communication, and client relationship management skills; experience supporting M&A-related technology initiatives or ERP transformations is preferred. Ability to travel up to 30%.
• Ability to travel up to 30%+
• Must be eligible to work in the US without sponsorship now or in the future.
• Seattle or Washington, D.C.
• $154,400 - $181,500 USD
• Lo

Benefits

Additional Information

Are you ready to make an impact? West Monroe is currently seeking a Manager to join our NetSuite team within out Technology & Expeirence Practice. This individual will bring expertise deploying NetSuite SaaS solutions, deep knowledge of end-to-end business processes, and a proven track record leading complex NetSuite transformation programs. The ideal candidate combines ERP consulting expertise with a passion for leveraging AI-enabled tools, automation, and analytics to improve project delivery, accelerate business outcomes, and enhance team productivity.

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