LTL Operations Specialist

Responsibilities

• Coordinate and manage daily LTL shipments, including scheduling pickups and deliveries
• Track and trace shipments, providing updates to customers and internal stakeholders
• Monitor shipment performance and proactively resolve service failures before they impact customers.
• Resolve exceptions such as delays, damages, or lost freight in a timely manner
• Ensure accurate documentation, including bills of lading, proof of delivery, and other inspection documents when applicable
• Audit carrier invoices for accuracy, identify discrepancies, and file billing disputes to ensure proper cost recovery.
• Assist in process improvement initiatives and system optimizations

Requirements

• Required
• 3+ years of experience in LTL Freight, logistics, or transportation operations
• Strong understanding of LTL carrier networks, pricing structures, and service levels
• Proficiency in transportation management systems (TMS) and Google Workspace
• Excellent problem solving skills
• Excellent communication skills - able to present data and recommendations to senior leadership clearly.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Demonstrated team player mindset with the ability to collaborate effectively across departments
• Experience with other service levels and modes - including white glove and full truckload
• Familiarity with freight audit and payment processes.
• Background in supply chain finance or transportation accounting.
• Compensation & Benefits
• Fully remote work environment
• Competitive base salary commensurate with experience. $45k-50K
• Performance-based bonus tied to divisional margin and operational KPIs.
• Health, dental, and vision insurance.
• PTO and paid holidays.
• About CloudTrucks

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Company Intel

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