Massage Therapist

Responsibilities

• Administer massage and other body treatments to spa guests according to treatment outline.
• Greet guest with proper salutation and a smile.
• Assess and accommodate guest needs inquiring about their physical well being in order to perform appropriate service.
• Desire and ability to educate and sell products to guests and staff.
• Maintain availability and dedication to The Center for Wellbeing at the Fairmont Grand Del Mar, being available to work weekends, holidays, and evenings.
• Explain treatment services and products to guests in a knowledgeable, professional and thorough manner.
• Be knowledgeable and informed regarding all massage/body treatments, general spa and resort programs and services.
• Participate in and contribute to staff meetings, training, product knowledge classes and team efforts.
• Provide necessary information to compile complete guest records.
• Promote and execute effective retail sales.
• Maintain a clean, organized and safe working environment.
• Abide by all California State Board guidelines.
• Comply with all Fairmont Grand Del Mar Company safety and health policies and procedures.
• Uphold and maintain the cleanliness and neatness of the treatment areas and Spa facilities.
• Conduct tours of the facility as requested.
• Provide necessary information to compile complete guest records.
• Treat all sensitive personal medical information on guest in strictest confidence.
• Report any problems incurred immediately to the Lead Massage Provider or the Spa Treatments Manager.
• Report for scheduled shifts promptly and ready to work.
• Maintain a positive, guest service oriented attitude and a sense of humor. Perform other duties as assigned by supervisor and/or manager
• Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.
• High School Diploma or equivalent required. Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.
• Minimum two years administrating massage/body treatment services in a luxury resort or spa setting preferred.
• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Benefits

Additional Information

Rate of Pay: $17.75/hour USD

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Accorhotel? Share your experience