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Customer Service Assistant ( 5/6 days week - Jurong East)

External
NEXUS MANAGEMENT SERVICES PTE. LTD. logoNexus Management · Singapore
S$24K–S$36K/yrFull-timeUnknownToday
DocumentationExcel
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Responsibilities

  • Handle customer inquiries via email, phone, and other channels in a timely and professional manner.
  • Coordinate closely with warehouse and logistics teams to ensure accurate order processing and delivery.
  • Prepare and manage documentation for customer orders, billing, and inventory.
  • Generate billing invoices and assist with inventory and order reports.
  • Maintain accurate data entry in internal systems (customer and warehouse management).
  • Resolve customer issues effectively or escalate when required.
  • Support daily operations and perform ad-hoc duties as assigned
  • .
  • Qualification Requirements
  • GCE O Level
  • competent and familiar with excel tools and functions such as vlookup, pivot tables, formulas and linkages of data points
  • independent, proactive and positive attitude
  • to provide operations support on need basis when needed
  • Salary $2000 to $3200 per month,
  • whatsapp Grace 87952790

Additional Information

Customer Service Assistant ( 5/6 days week - Jurong East) Roles and Responsibilities


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