End user Computing Engineer (EUC)
External
Opensource · SingaporePrepare for this interview
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Requirements
- 2-4 years of experience in EUC/Desktop Support or Managed Services
- Experience in Windows, macOS, Microsoft 365, Intune, VPN, MFA, and endpoint security
- Familiar with ServiceNow or other ticketing tools
- Good troubleshooting and customer communication skills
- Able to travel between customer sites for roaming support
- Driving license is an added advantage
- Banking experience is required
Additional Information
Job Scope: - Provide onsite and remote desktop/EUC support across different customer locations - Troubleshoot laptops, desktops, printers, VPN, Wi-Fi, Microsoft 365, Teams, Outlook, and mobile devices - Handle device setup, imaging, migration, deployment, refresh, and decommission activities - Support onboarding/offboarding activities and meeting room technologies - Manage incidents, service requests, and roaming support activities within SLA timelines - Coordinate with internal teams/vendors for issue resolution and maintain proper ticket updates in ITSM tools
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Company Intel
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