Sales Agent

Responsibilities

• As a Sales Agent , you will provide exceptional service and expert consultation to Hippo customers and prospects across inbound and outbound channels. You will play a vital role in helping customers understand, manage, and enhance their insurance coverage by:
• Using a consultative sales approach to understand customer insurance objectives and recommend tailored solutions across property, casualty, and personal lines of insurance
• Converting leads through proactive high-volume outreach and inbound call handling
• Managing the end-to-end sales cycle: quoting insurance products using Hippo's proprietary tools, gathering underwriting details, and guiding customers through purchase and policy binding
• Clearly explaining coverage options, terms, and processes in a customer-friendly manner.
• Proactively identifying cross-sell and up-sell opportunities and assisting customers in transitioning between Hippo and third-party carriers as needed
• Communicating with Hippo customers to answer policy questions, recommend updates, and ensure optimal coverage across Hippo and third-party products
• Maintaining up-to-date knowledge of all available insurance products, systems, and carrier platforms to ensure a high standard of sales and service
• Keeping detailed records of interactions in Salesforce and ensuring all follow-up and documentation is accurate and timely
• Supporting account servicing by assisting with trailing document collection, policy amendments, and responding to basic service inquiries
• What You Bring
• Sales & Service Expertise
• Proven experience in selling and servicing insurance products with the ability to close sales and meet/exceed monthly targets
• Strong active listening skills and the ability to interpret both stated and unstated customer needs
• Consultative selling ability with problem-solving and critical thinking skills to tailor coverage recommendations effectively
• Customer Communication & Relationship Building
• High emotional intelligence with an empathetic and adaptable communication style
• Clear, concise oral and written communication skills to explain complex insurance terms in customer-friendly language
• Track record of delivering exceptional client support across multiple communication channels.
• Operational Efficiency & Tech Savvy
• Experience navigating multiple systems, quoting platforms, and learning management resources to support sales and customer service
• Detail-oriented with the ability to maintain accurate customer records and follow internal processes in a fast-paced environment
• Comfortable switching between tools like Salesforce, Microsoft Office Suite, and proprietary quoting systems

Requirements

• 3+ years of experience in Property & Casualty insurance, customer service, sales, or a closely related field
• Current and active P&C license required (multi-state licensing a plus)
• Demonstrated ability to work independently and collaboratively in a high-growth, dynamic, and goal-driven environment
• Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and the ability to quickly learn new software platforms
• Benefits and Perks:
• Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with:
• Relocation Assistance - Support a

Additional Information

Title: Sales Agent Location : Austin, TX or Dallas, TX Reporting to: Senior Director, Agency Sales Start Date: August 24, 2026 About Hippo: Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most. Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. If you're energized by building what's next, we'd love to meet you. About this Role: Hippo is looking for a Property & Casualty Insurance Agent to join our exciting and quickly expanding team. As a Sales Agent, you will help prospective and existing clients secure insurance coverage for their homeowners, auto, flood, and a variety of other products as a trusted advisor. You will be appointed to sell on behalf of Hippo and several other partner carriers across a majority of states in the U.S. ***Uncapped Commission***No Lead Generation is Required*** About You: Team player who enjoys helping and consulting others Self-starter who is driven to exceed expectations Strong cross-functional communicator Enthusiastic about working for a mission-driven brand Believe in true partnership and collaboration throughout an organization Ability to work across multiple systems and carriers Ability to thrive in a metric driven environment

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