Business Systems and Control Coordinator

About the role

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Who you'll work with You will work with a dynamic team responsible for the risk, controls and governance of a dually registered broker-dealer and RIA within the first line. The team works across the organization and coordinates amongst key stakeholders in the business, IT, operations, product, legal and compliance. The team is also closely involved with other workstreams as a Subject Matter Expert to provide feedback for other priorities and IT development teams within Retirement Services. This role is key to the support of advisor tools and our strategic vision for supporting our Wealth Management initiatives; ensuring compliance with broker-dealer regulations and for managing and maintaining the back log of enhancements and budget; this includes supporting both BAU activities and enhancements on advisor proprietary tools, 3 rd party platforms as well as supporting the Regulation Best Interest workflow and the tools that support the B/D's compliance with Reg BI, DOL and other state insurance and securities requirements. Also, the role leads other business as usual projects related to the ever-evolving regulatory environment.

Responsibilities

• Owner of end user tools for new business applications such as annuity order entry, proprietary e-delivery/signature platforms, custom tools built for financial advisors
• Responsible for defining E2E system vision working in collaboration with key stakeholders across the company such as but not limited to legal, compliance, risk, product, operations, distribution
• Managing the backlog of development work
• Manage internal IT resources as well as 3rd party vendor SLA commitments where appropriate
• Ensuring that development aligns with customer needs and business objectives
• Responsible for being the strategic bridge between business stakeholders and development teams
• Coordination with the scrum team to develop backlog and manage to timelines and deployment schedules
• Perform UAT testing on weekends and after hours
• Work to develop implementation planning and manage change management activities in coordination with training teams and distribution
• Ability to evolve platforms when opportunities of improvement are identified
• Understanding of industry trends, regulatory environments and ability to adapt quickly
• Write clear user stories, acceptance criteria and testing plans
• Present strategy vision and ongoing status reports to senior and executive leadership
• Effective management of projects to prevent scope creep, reduce development waste and accelerate time to market
• Determine, implement and perform control activities around system administration and reporting to ensure regulatory compliance of features and functionality
• Manage, lead and monitor implementation activities related regulatory compliance changes across organization impacting the business with all key stakeholders including system updates, procedure documentation, reporting, monitoring

Requirements

• Analytical Skills: ability to assess platform performance, evaluate business value, and make data driven decisions
• Communication: strong skills to articulate and document vision, negotiate priorities, facilitate cross-functional teamwork
• Technical Understanding: knowledge of software delivery and development processes to be an effective liaison between business and development
• Problem solving ability to resolve conflicts, prioritize tasks, and adapt
• Customer focus: understanding user needs and advocating for both internal and external customer experiences
• Securities licenses preferred but not required
• Undergraduate degree required
• At least 5 years of financial services experience, preferably with a broker-dealer and/or RIA

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