Consulting Engineer - Service Provider (Japanese speaking)

Requirements

• Experience: 8+ years of relevant experience in technical lifecycle services, including the planning, design, implementation, and optimization of Mobile Wireless Solutions.
• Core Technology: Proficient technical knowledge of 4G/5G mobile packet core architectures and nodes (such as S-GW, P-GW, MME, GGSN, ePDG, or 5G Core functions like SMF/UPF/AMF).
• Standards & Flows: Solid understanding of 3GPP standards, 4G/5G mobile architectures, and associated end-to-end protocol call flows.
• Cloud & Virtualization: Practical, hands-on experience working with cloud and virtualization technologies, specifically Dockers, Kubernetes, OpenStack, AWS, or Cisco VIM.
• Documentation & Design: Consistent record of creating technical engineering documentation, including High-Level Designs (HLDs), Low-Level Designs (LLDs), and Method of Procedure (MOP) plans.
• Experience acting as a technical focal point or escalation lead for problem resolution during high-visibility, sophisticated customer engagements.
• Demonstrated ability to provide guidance, mentorship, and technical leadership to other engineers under limited supervision.
• Background in developing digital intellectual capital, such as automation scripts or digital signatures, to optimize delivery workflows.
• Strong communication and relationship-building skills with a validated ability to align project scope directly with customer business goals.
• Experience collaborating seamlessly across distributed, multi-cultural teams and diverse global geographies.
• Fluency in Japanese is preferred to manage and support our customers in Japan
• Why Cisco?
• We are Cisco, and our power starts with you.

Benefits

Additional Information

Meet the Team The Customer Experience (CX) team is a group of extraordinary technical guides whose main focus is delivering a world-class customer experience by solving the toughest business challenges with network-centric solutions. We accelerate customer and partner success through ground breaking technology design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely with Cisco account teams, partners, and multi-functional groups to drive meaningful technology transitions and deliver real business outcomes. We are a high-performing, globally connected team with a strong culture of continuous learning, mentorship, and knowledge sharing. Our impact is validated through strong financial results, industry recognition, and some of the highest customer and employee satisfaction scores at Cisco.

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