Head of Performance Management

Responsibilities

• Responsible for leading the performance team and its development
• D evelop one common framework for sales steering, establish and manage a unified methodology for pipeline management, forecast processes and KPI monitoring
• Drive standardization where possible and adaptation where necessary
• Develop and optimize the structures for how pipeline meetings, forecast reviews and performance reviews are to be conducted. e nsure that sales managers and channel managers have the right tools, templates and processes to conduct daily follow-up
• Support sales managers and channel managers with structure and me t h ods without tak ing over their operational responsibilities
• Drive data quality and reporting discipline through clear processes and follow-up frameworks
• What will help you thrive in this role:
• To be successful in this role, we believe you have 10+ years of experience in Sales Operations, Performance Management, Business Control or similar analytical and operational roles. You also have e xperience in leading teams or driving operational processes in complex organizations.
• Key experience:
• Proven experience from leading roles in Sales Management, Sales Operations and Performance Management in large, complex organizations
• Excellent leadership skills
• Strong knowledge of pipeline management, forecast processes and KPI monitoring
• Ability to manage complex stakeholders and work closely with sales managers and experience in advanced sales follow-up
• Meritorious: experience in transformation work or establishment of new control models.
• Fluency in English and Swedish
• Join us to shape smarter living for people, businesses, and the planet
• At Telia, we're a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.
• Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you're taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

Benefits

Additional Information

We're looking for a Head of Performance Management to join us at Telia. I'm Anders Selin , Acting Head of Sales Operations at Telia B2B Sweden , and I'm searching for someone ready to grow with us. We're a supportive, forward-thinking organization focused on driv ing performance management and sales development. In this unit , w e design & drive the change agenda - from idea to effect. We define & implement new steering models, working methods and business rules for all customer units , from high velocity sales to advanced bid and risk management in complex solution sales. We develop & reinforce the organization's skills in both processes and sales methods through training and coaching of our employees and leaders a cross the B2B organi z ation. The Head of Performance Management is responsible for developing & improving the operational sales management for all of B2B. The role is responsible for ensur ing that all sales units ( Major Account, Channel Sales and other B2B segments ) work in a common, transparent and unified framework for monitoring, reporting and performance sales management. The role also includes responsibility for supporting the sales management teams with operational sales reporting & analytics, both recurring & predefined as well as proactive & and more exploratory analytics .

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