-NEW- 12 Months Assistant Manager/Executive Officer (Customer Service)

About the role

Job Responsibilities: - Seated within Operations Centre - Coordinated daily operations, including customer appointment scheduling, database management, job allocation, manpower planning, and contractor deployment. - Collaborated with customers, contractors, agencies, and cross-functional stakeholders to ensure smooth execution of projects and timely issue resolution. - Monitored operational trends, identified improvement opportunities, and conducted proactive analysis to mitigate potential escalation risks. - Managed large volumes of data using various IT systems and Microsoft Office applications, ensuring data accuracy and integrity. - Maintainedoperational databases and prepared management reports to support decision-making and performance tracking. - Performed additional operational and administrative duties as assigned. - Adhoc tasks and projects as assigned Job Requirements - Minimum Diploma in a related discipline - Minimum 3 years of relevant experience - Able to start immediately or within short notice Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg Attention to Joseph Koh Wei Jie(R1873431) Shortlisted candidates will be notified www.ambition.com.sg EA Registration Number: R1873431 Data provided is for recruitment purposes only Business Registration Number:200611680D. License Number: 10C5117

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