After-sales Engineer (Cloud Native / Kubernetes / DevOps)
External
Wola Recruitment · SingaporePrepare for this interview
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Requirements
- Degree in Computer Science, Computer Engineering, Information Technology, or related disciplines
- At least 1 year of relevant experience in IT infrastructure, cloud computing, DevOps, system administration, technical support, or related fields
- Familiarity with Kubernetes, container platforms, Linux systems, cloud native technologies, or DevOps environments will be advantageous
- Experience in technical support, implementation, operations, or maintenance of medium to large-scale systems is preferred
- Strong analytical, troubleshooting, and problem-solving skills
- Good communication and interpersonal skills
- Ability to work independently and collaboratively within a team environment
- Working Hours
- Monday to Friday, Office Hours
Benefits
Additional Information
Company Overview Our client is a technology company specializing in cloud native technologies, container platforms, DevOps solutions, and enterprise platform services. The company provides enterprise-grade cloud platform and container solutions to clients across multiple industries including banking, finance, telecommunications, manufacturing, and technology sectors. Job Responsibilities - Provide technical support, product guidance, and training to customers during product deployment and implementation stages - Troubleshoot and resolve technical issues related to cloud native platforms, Kubernetes, container technologies, Linux systems, and DevOps environments - Support project implementation activities and prepare technical documentation, reports, and deployment plans - Work closely with internal sales and technical teams to support customer requirements and technical solutions - Prepare technical proposals, implementation plans, and project-related documentation - Collect and analyse customer feedback and technical requirements for product improvement initiatives - Participate in technical discussions, product demonstrations, and relevant technical events - Coordinate with partners, vendors, and internal stakeholders on technical support matters - Manage and respond to technical support tickets in a timely manner
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