Director Integration & Improvement Acute Care

About the role

Leads enterprise-level strategic initiatives to support margin improvement, operational integration, and business transformation across Jefferson Health's acute care operations. This role serves as a domain subject matter expert and internal consultant, partnering with enterprise, regional, facility, clinical, operational, finance, performance excellence, project management, and benefit realization teams to validate opportunities, accelerate execution, and improve operational efficiency. The Director, Integration & Improvement - Acute Care will focus on acute care business units and domains such as patient flow, perioperative services, command center/transfer center operations, inpatient care progression, utilization management, care management, discharge operations, and related population health priorities. This individual will not directly own operational performance goals but will serve as an enterprise accelerator, helping accountable executives and operators identify opportunities, align initiatives, remove barriers, standardize leading practices, and maximize measurable improvement. Job Duties Enterprise Acute Care Integration Leadership Lead enterprise-level integration strategies across acute care operations, ensuring alignment with Jefferson Health's broader strategic, operational, and financial priorities. Serve as an enterprise subject matter expert for acute care domains including patient flow, perioperative services, command center/transfer center operations, care progression, utilization management, inpatient operations, discharge planning, and related population health initiatives. Partner with business unit leaders, regional executives, hospital presidents, CMOs, CNOs, COOs, finance leaders, performance excellence, project management, and benefit realization teams to identify, validate, and accelerate high-impact opportunities. Support the development of standardized operating models, governance structures, workflows, performance metrics, and implementation playbooks across Jefferson's acute care footprint. Act as a liaison between enterprise strategy and regional/facility-level execution, ensuring initiatives are clearly defined, operationally feasible, and aligned with measurable outcomes. Performance Improvement and Opportunity Validation Partner with enterprise and operational leaders to identify and validate opportunities tied to margin improvement, throughput, length of stay, avoidable days, care progression, inpatient capacity, clinical variation, cost per case, and operational efficiency. Use data-driven performance improvement methodologies to assess root causes, evaluate variation, prioritize opportunities, and support sustainable solution design. Establish, monitor, and interpret key performance indicators to assess initiative progress, operational adoption, and financial impact. Support benefit realization efforts by helping define opportunity logic, validate assumptions, monitor progress, and identify risks to achievement. Translate complex operational, clinical, and financial data into actionable insights for executive decision-making Cross-Functional Collaboration and Stakeholder EngagementBuild strong relationships with enterprise business unit leaders, regional and facility operators, clinical leaders, finance, performance excellence, project management, and benefit realization teams. Lead cross-functional teams and working groups to support complex acute care transformation initiatives. Facilitate alignment across stakeholders with competing priorities, ensuring clear decision-making, accountability, and execution discipline. Partner with population health leaders to align acute care initiatives with broader care model, utilization, readmission, and continuum-of-care priorities. Collaborate with finance and other

Benefits

Additional Information

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

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