Complex Litigation Analyst - Remote

Benefits

Additional Information

External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Complex Litigation Analyst - Remote Requisition Number R7797 Complex Litigation Analyst - Remote (Open) Location Colorado - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more} Job Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Complex Litigation Analyst - Remote! Your Role: The Complex Litigation Analyst is responsible for analyzing and interpreting insurance policy language, legal authorities, and claims to support the resolution of litigated and non-litigated coverage matters involving personal lines products. This role provides expert guidance to claims partners on coverage issues, ensures alignment with applicable laws and regulations, and identifies potential risks or complexities requiring escalation. The analyst collaborates with cross-functional teams, monitors legal and regulatory developments, and contributes to training and process improvements, while maintaining deep expertise in coverage interpretation and industry practices. This role does not involve claims adjusting or payment authority. Your Work: Duties & Responsibilities Serve as the primary coverage advisor for complex personal lines matters, providing guidance within established coverage frameworks while clearly delineating escalation thresholds for highly complex, novel, commercial, or enterprise-impact coverage issues to Complex Litigation Specialists. Review, analyze, research, and assist in the resolution of litigated and non-litigated coverage and extra-contractual claim matters involving personal lines products. Evaluate policy language, claim facts, legal authorities, and applicable state laws to identify coverage issues and recommend appropriate courses of action. Provide guidance and consultation to casualty and homeowner claims personnel regarding coverage questions and moderately complex coverage matters. Escalate highly complex, novel, or high-risk coverage issues to senior specialists and leadership as appropriate. The Complex Litigation Analyst does not adjust, assess, or issue payment on claims. Participate in special projects and workgroups involving claims, coverage, products, regulatory changes, and process improvements. Monitor legal, regulatory, and case law developments and communicate relevant impacts to claims partners and leadership. Support the development and delivery of coverage and product training materials for claims personnel and business partners. Maintain current knowledge of insurance products, policy forms, coverage interpretations, and industry trends. Required Experience, Education and Skills 4+ years of claims, legal, insurance coverage, or related professional experience. High School diploma required. Experience supporting litigated claims or coverage-related matters. Experience handling casualty, homeowner, or coverage-related claim matters. Demonstrated ability to analyze policy language and legal authorities. Shows respect for differences through excellent communication skills with people from an array of backgrounds. Contributes positively to our company culture through participation in team, department, and enterprise initiatives. Lives into cultural norms and supports collaboration and relationship-building across teams. Travels as needed for role, including divisional/team meetings and other in-person meetings. Fulfills business needs, which may include investing extra time, helping other teams, and supporting organizational priorities. Working knowledge of state insurance regulations and claim handling practices. Ab

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at aaaie? Share your experience