Manager, Network Strategy & Partner Operations

About the role

BlinkRx is building the world's first pharma-to-patient cloud - a centralized platform that reimagines how branded medications reach patients. At the core of this model is a high-performing national pharmacy fulfillment network. We are seeking a strategic operator to help design, scale, and optimize this network. You will own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution. You will identify structural opportunities, solve ambiguous operational challenges, and help build the systems - including AI-enabled workflows and automation infrastructure - that power a next-generation healthcare platform. This role is ideal for someone coming from consulting or a high-growth environment who wants to move from influencing decisions to owning results.

Responsibilities

• Network Strategy & Performance Architecture
• Develop and refine the operating model for BlinkRx's national pharmacy network
• Define performance frameworks across cost, service levels, scalability, and risk
• Identify structural improvement opportunities through data-driven analysis
• Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution
• Translate insights into clear action plans with measurable impact
• Cross-Functional Leadership
• Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives
• Convert ambiguous business problems into structured workstreams
• Ensure network considerations are embedded in product design and growth planning
• Drive initiatives end-to-end - from hypothesis through implementation
• Strategic Partner Management
• Serve as a senior point of contact for key pharmacy partners
• Elevate relationships from transactional to strategic and performance-oriented
• Navigate negotiations, incentive alignment, and contractual discussions
• Balance partner collaboration with performance accountability
• Operating System Execution
• Build scalable mechanisms for SLA governance, risk mitigation, and escalation management
• Design playbooks and SOPs that are built for automation-readiness and enable growth without operational fragility
• Support new partner onboarding and network expansion strategy
• Continuously improve the feedback loops between network performance and internal execution
• AI, Automation & Operational Scale
• Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility
• Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance
• Champion AI-assisted workflows across the function - from order operations to reporting to partner communications
• Translate operational pain points into structured technical requirements
• Build feedback loops that continuously surface inefficiencies and convert them into automation roadmap inputs

Requirements

• 5-8+ years in management consulting, strategy, business operations, or a high-growth environment
• Demonstrated experience leading cross-functional initiatives with measurable business impact
• Strong structured problem-solving skills and comfort operating in ambiguity
• Ability to synthesize complex information into clear executive-level communication
• Experience influencing senior stakeholders internally and externally
• High ownership mindset - you don't wait for clarity; you create it
• Familiarity with AI tools, automation platforms, or data-driven process design - and a genuine belief that technology should do the repetitive work so people can do the high-value work
• Interest in healthcare, life sciences, or other complex regulated industries (direct industry experience not required)
• Why Join Us:
• It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

Benefits

Additional Information

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

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