Processing Representative - Contract

About the role

Driven by our values of Trust and Integrity in everything we do, our mission is to build a better future for Canadian investors and help them stay ahead. Fidelity Investments Canada is a leader in mutual funds and ETF management. We offer a complete line of products and services to investors through a network of third-party brokers and financial advisors. Our primary goal is to support investment professionals as they endeavor to prepare their clients' retirement and other significant life goals which demand focused financial management. How you'll Make an Impact: Processing Team Account administration and trade execution of all financial and non-financial transactions on our client's various mutual fund retail account types. Contact internal and external clients to ensure timely resolution of not in good order transactions.

Requirements

• College Diploma required (Recent graduates are encouraged to apply) or equivalent experience
• Strong communication skills in English (verbal and written) are required.
• Strong Communication skills in French (verbal and written) would be considered as an asset.
• Passion for delivering exceptional client experience
• Strong desire to learn and grow
• Thrive in a workplace culture that promotes collaboration, diversity and belonging
• Flexible and adaptable
• Analytical and critical thinking skills to solve client problems
• Embrace new technologies
• Strong written and verbal communication skills
• Detail oriented
• Competitive Pay for Specialized Talent
• This contract role offers a flexible, hourly compensation model that reflects your expertise and the value you bring. The hourly rate ranges from $26 to $39 , based on experience and qualifications.
• We offer market-aligned rates that recognize the specialized skills and agility required for this role.
• We're proud to offer a compensation package that aligns with provincial pay transparency requirements .
• This posting is for an existing vacancy within our organization.
• Fidelity Canada is an equal opportunity employer
• Accommodation during the application process
• Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca .
• No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.
• Why Work at Fidelity?
• We are proud to be recipients of the following:
• Awards
• Canada's Top 100 Employers
• o Greater Toronto's Top Employers
• o Canada's Top Family-

Benefits

Additional Information

Job Description You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement. Current work authorization for Canada is required for all openings. At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally. Processing Representative (Contract) This role has multiple openings. Please note that this position is for contracts ending May 31, 2027 . Please note all roles require working rotating shifts - Monday through Friday between 8 am and 8pm EST for our Processing team. Positions are available in Toronto and Calgary. If you are located in the Greater Toronto Area, this position will be based at 483 Bay Street in Toronto until approximately late 2026. At that time, the work location will transition to the new Mississauga office at 3 Robert Speck Parkway.

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