Senior Partnership Manager - Fintech

About the role

The Sr. Partnership Manager will be focused on onboarding, managing, and growing MoneyLion's relationships with Fintechs, Neobanks, Lenders, and ecosystem partners. This individual will be responsible for independently owning and growing a portfolio of Enterprise accounts, applying creative and strategic approaches to optimize performance, and driving upsell across MoneyLion's Marketplace, Banking-as-a-Service, Data products, and Services. You will work closely with senior-level decision-makers, leveraging deep industry expertise to build strong, long-term partnerships.

Responsibilities

• Strategic Account Management: Independently lead program design, performance analysis, and business reviews to optimize partner success. Own the playbook to scale growth strategies across your portfolio. Be an owner/operator who is able to move opportunities across the finish line.
• Performance Optimization & Insights: Monitor KPIs, analyze revenue and funnel performance, and leverage data to inform strategy and decision-making. Scale growth strategies and partnership opportunities across the portfolio.
• Product Advocacy & Collaboration: Represent partner needs in product roadmap discussions, gather and synthesize partner feedback, and present beta product offerings to partners. Serve as the voice of the partner internally with strong influence on product direction.
• Revenue Forecasting & Business Insights: Provide data-driven forecasting and bottom-up guidance for your book of business, incorporating macroeconomic factors, upsell pipeline, product roadmap, and strategic opportunities. Use insights to influence decision-making and drive sustainable growth.
• Team Enablement & Mentorship: Coach and support Partnership Managers within the pod, scale best practices, support QBR preparation and execution, and help drive team culture and morale.
• Operations: Lead account management operations across the pod. Improve processes, procedures, and documentation. Drive process enhancements and automation. Create case studies highlighting partner success.
• KPIs
• Revenue growth & account performance KPIs
• Partner Retention / Satisfaction
• Product/feature adoption, ideation, and feedback
• Collaboration with cross-functional teams
• NPS scores of managed accounts
• Partner portfolio KPI development, monitoring, and optimization
• Abou

Benefits

Additional Information

About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate - leveraging it to move faster and deliver meaningful results. When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career - from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we'd love you to be part of Gen.

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