Product Engagement Specialist

Responsibilities

• Product Leadership
• Define and prioritize local market requirements and translate them into structured PRDs.
• Represent the local voice in global planning and ensure alignment with regulatory and operational needs.
• Decisioning & Workflow Platforms
• Act as SME for real‑time decisioning, workflow systems, and analytical/model execution capabilities.
• Support API integrations , cloud migration , configuration , code writing, testing and environment setup .
• Identify product gaps and define enhancement opportunities.
• Lead requirements for analytical sandboxes (data exploration, model testing, policy validation).
• Support complex enterprise workflow/collections implementations and upgrade cycles.
• Regional & Global Collaboration
• Deploy global capabilities with local customization .
• Influence roadmaps for market‑specific use cases and maintain visibility into dependencies and timelines.
• Solution Design
• Shape integrated solution constructs built on existing platforms.
• Drive scalable, reusable, compliant solution delivery via engineering teams or external partners.
• Product Governance & Readiness
• Own local product governance processes .
• Ensure readiness across pricing, billing, onboarding, operations, support, documentation , and training.
• Partner with Finance, Operations, Delivery, Support, and Sales for successful launches.
• Performance & Enhancement Management
• Track adoption, usage, and issues post‑launch.
• Maintain enhancement backlogs and feed insights into global/regional roadmaps.
• Client Engagement (15-20%)
• Validate product ideas with clients; gather market intelligence.
• Support demos, positioning, and key customer discussions.
• Required Experience (Crisp Version)
• 7+ years in Product Management (enterprise tech/SaaS) preferably in BFSI
• Deep expertise in decisioning systems, risk/analytics platforms, and enterprise‑scale solutions.
• Strong ability to convert complex client needs into clear, actionable product requirements.
• Experience working in governance‑driven, regulated environments.
• Hands‑on exposure to decision engines and policy management systems.
• Hands on with model execution (e.g., Python‑based), API‑driven, and cloud‑native architectures.
• Experience across hybrid delivery models (on‑prem + cloud).
• Strong skills in requirement writing, prioritization, and stakeholder management.
• Ability to balance global vs. local needs effectively.
• Solid commercial, operational, and regulatory understanding.
• Clear communication with technical and non‑technical stakeholders.
• Testing the Products & features and expected to become a strong advocate/SME.
• Success Measures
• Adoption and performance of platform solutions.
• Speed and quality of deployments.
• Stakeholder and customer satisfaction.
• Governance compliance.
• Strength and clarity of enhancement pipeline.

Requirements

• product manager
• Software Engineer
• Experian Careers - Creating a better tomorrow together
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Additional Information

Job description Role Overview Seeking an experienced technical Product Manager (7+ years) with strong expertise in enterprise platforms , decisioning systems , and SaaS solutions . The role drives local product strategy , aligns with regional/global teams , and ensures market readiness, governance compliance, and smooth go‑to‑market execution .

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