Product Manager, APAC Controls Service
External
Johnson Controls (s) · Galaxis, SingaporeS$120K–S$180K/yrFull-timeUnknownToday
Leadership
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Responsibilities
- This role sits within the Global Service Product Management organization and is a key partner to the APAC domain and leadership teams.
- How you will do it:
- Owns KPIs for an assigned service product portfolio
- Operationalizes service platforms from global team
- Builds and launches region‑specific service offerings as needed, in alignment with global standards
- Serves as domain service subject-matter expert (SME)
- Participates in problem-solving, kaizen, and VSM events
- Represents regional field and customer voice to global team
- Success Measures
- Supports region domain service P&L performance, including revenue growth and margin expansion
- Delivers on-performance new service introduction (NSI)
- Improves service attach/linkage rates across the portfolio
- Increases premium (full coverage) service mix
- Drives growth in connected assets
- What we look for:
- Bachelor's degree required
- 10-15years' experience in service product management, service operations, service commercial enablement, or product lifecycle management
- Strong cross-functional leadership skills
- Ability to travel 10-25% of the time
Benefits
Competitive salaryPaid vacation/holidays/sick timeComprehensive benefits packageOn the job/cross training opportunitiesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policy
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