Industrial Engineer- Warehouse Operations
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About the role
Ingram Micro Commerce & Lifecycle Services (CLS) helps the world's leading brands optimize their supply chains and accelerate business growth. We provide end-to-end solutions that connect supply and demand across the Commerce, Technology, and Mobility industries. From global logistics and reverse logistics to device lifecycle management and IT Asset Disposition (ITAD), our innovative solutions support customers ranging from fast-growing startups to Fortune 100 enterprises. We're hiring an Industrial Engineer to drive continuous improvement, optimize operations and support within our growing facility. This is a high-visibility, hands-on role with real ownership, if you're a data-driven problem solver who thrives in a fast-paced ITAD and reverse logistics environment, we want to hear from you.
Responsibilities
- Design, document, and optimize workflows, SOPs, and operational processes to improve efficiency, quality, and scalability across warehouse and ITAD operations.
- Conduct time studies, labor planning, work measurement, and capacity modeling to establish performance standards and maximize resource utilization.
- Analyze facility layouts, material flow, equipment, and space utilization to drive productivity and safety improvements.
- Lead and support facility expansion, redesign, and optimization projects - including workflow design, capacity planning, and operational readiness.
- Evaluate and recommend automation, equipment, and technology enhancements that improve capabilities and scalability.
- Develop cost-benefit analyses, ROI models, and business cases to support capital investment decisions.
- Manage engineering projects end-to-end, delivering on time and in alignment with business objectives.
- Support ITAD, reverse logistics, refurbishment, and device lifecycle operations by developing and improving testing, diagnostics, and data sanitization processes.
- Monitor operational performance, identify issues through root cause analysis, and implement corrective actions.
- Partner with operations leadership to manage SLAs, address customer-related challenges, and improve service delivery.
- Establish and standardize best practices, work methods, and operating procedures for consistent, sustainable execution.
- Promote workplace safety through ergonomic improvements, accident prevention initiatives, and compliance with company policies.
- Required Qualifications
- Bachelor's degree in Industrial, Manufacturing, Supply Chain, or Operations Engineering (or equivalent experience).
- 3+ years of Industrial Engineering experience, including at least 1 year in a warehouse, logistics, ITAD, reverse logistics, repair, or refurbishment environment.
- Demonstrated expertise in process improvement, workflow analysis, facility planning, capacity planning, labor planning, and productivity optimization.
- Proficiency in statistical analysis, process mapping, work measurement, and continuous improvement methodologies.
- Experience leading moderate-complexity projects and translating data into actionable operational recommendations.
- Proficiency in Microsoft Excel and data analysis tools; ability to build clear, data-driven business cases.
Requirements
- Lean Six Sigma Green Belt or Black Belt certification.
- Hands-on experience in ITAD, electronics processing, reverse logistics, or device lifecycle management.
- Familiarity with WMS, LMS, Power BI, AutoCAD, or Visio.
- Experience supporting warehouse expansions, automation projects, or multi-site operations.
- Why Ingram Micro CLS?
- Join a growing global operation that supports the world's leading technology brands. You'll solve complex challenges, influence real capital decisions, and build a career at the intersection of engineering, logistics, and technology, with a team that values innovation and results.
- The typical base pay range for this role across the U.S. is USD $85,800.00 - $137,300.00 per year.
Additional Information
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! Facilities Engineer
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