Support Engineer, Macro Technology

Responsibilities

• Support the Macro trading platform and post-trade workflows at Point72.
• Monitor system stability and performance, troubleshoot system or data issues, and ensure smooth operation of Macro trading applications.
• Manage user onboarding, offboarding, and system changes, responding promptly to user inquiries and ensuring seamless access to Macro Position systems.
• Configure account rollups and instrument setups to produce accurate analytics and support Macro trading workflows.
• Innovate and improve system processes and tools to automate repetitive tasks, enhance efficiency, and streamline workflows.
• Collaborate closely with developers and other stakeholders to resolve issues, prevent future problems, and continuously improve the system.
• Coordinate with other technology and business teams on production issues and high-impact changes, ensuring alignment across teams.
• Proactively communicate potential problems, address issues promptly, engage relevant parties, and conduct thorough root cause analyses.
• Develop a quantitative understanding of reference data, market data, model data, PnL calculations, risk exposures, portfolio analytics, and other key components of the Macro trading systems.
• This role is critical to ensuring the successful implementation and ongoing support of the Orchestrade and Murex applications and the broader Macro technology ecosystem.
• What's Required
• Training in Computer Science, Mathematics, Physics, or a related technical field
• Strong team player with excellent written and verbal communication skills with peers and clients
• Demonstrated interest and passion for understanding financial markets and instruments
• Prior experience supporting Macro trading business
• Prior experience with Orchestrade, Murex, or similar systems
• Proficient SQL query skills
• Proficient coding or scripting skills (C#, Python, JavaScript, PowerShell, Batch, etc.)
• Proficient knowledge of Windows, .NET, and SQL Server
• Strong troubleshooting, coordination, and problem-solving skills
• Detail-oriented data analytical skills
• Highly responsible, self-motivated, and capable of multitasking
• Commitment to the highest ethical standards
• We take care of our people
• We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
• Health care benefits
• Maternity, Adoption & related leave policies
• Generous paternity and family care leave policies
• Employee Assistance Program & Mental wellness programs
• Transportation support
• Tuition assistance
• About point72

Benefits

Additional Information

JOB TITLE Support Engineer, Macro Technology A Career with point72's Technology Team As Point72 reimagines the future of investing, our Technology group continuously enhances the firm's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We are a team of experts experimenting with open-source and AI solutions, embracing enterprise agile methodologies, and driving innovation. We encourage professional development to ensure you bring fresh ideas to our products while satisfying your intellectual curiosity.

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