Product Owner (12 month FTC)
ExternalFull-timeOn-site4w ago
AgileCRMExcelMarketing Automation
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Responsibilities
- Defining and owning the product vision and backlog to align with strategic priorities
- Shaping and delivering customer‑centric digital journeys that support better decision‑making
- Partnering with technology, digital, insights and marketing teams to enable data‑driven solutions
- Establishing and tracking KPIs to assess the performance and commercial impact of digital features
- Leading agile ceremonies and ensuring user stories and sprint goals are clearly understood
- Managing smooth transitions from delivery to BAU teams and supporting continuous optimisation
- Building strong stakeholder relationships and identifying opportunities through insight and research
- Ensuring all communications and journeys support good customer outcomes under Consumer Duty
- Who we're looking for:
- Experience working as a Product Owner or within an agile delivery team
- Strong understanding of digital journey design and multi‑channel customer experiences
- Ability to collaborate across functions and influence effectively in a matrix environment
- Knowledge of UX principles and how to use customer insight to inform design
- Commercial awareness with experience building business cases and articulating value
- Familiarity with marketing automation platforms, CDPs or CRM integrations
- Excellent communication and stakeholder engagement skills
- Knowledge of financial services or workplace savings products (desirable, not essential)
- Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer - both for our own products and at a range of high street stores and online
- We're creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
- At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
- We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
- It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
Benefits
Health insuranceVision insuranceFlexible schedulePerformance bonus
Additional Information
Are you passionate about shaping digital experiences that genuinely improve customer outcomes? We're looking for a Product Owner to join our Workplace Savings team for a 12 month period. You'll play a key role in enhancing customer‑facing digital tools that help people make confident, informed financial decisions. This is a great opportunity for someone who enjoys collaborating, problem‑solving and driving meaningful change.
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Company Intel
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