Customer quality engineer
External
Mubea · Ramos Arizpe, Coahuila DE ZaragozaFull-timeOn-site2w ago
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About the role
Key Responsibilities: Serve as the primary point of contact for customer quality concerns and complaints. Investigate customer issues using structured problem-solving tools (e.g., 8D, 5 Why, Fishbone Diagram). Coordinate cross-functional teams to resolve quality issues and implement corrective and preventive actions (CAPA). Lead root cause analysis and maintain documentation for all quality incidents. Prepare and submit quality reports, PPAPs, and other customer-required documentation. Monitor ...
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