Finance CRM Internship Program

Requirements

• REQUIRED:
• Currently pursuing a Bachelor's degree in Business, Accounting, Finance, or related field.
• Proficiency in computer skill, including Microsoft Excel and Microsoft PowerPoint.
• Willingness to learn and work in a structured, and process-driven environment
• Highly detail-oriented individual with strong dedication to accuracy and data quality
• PREFERRED:
• Basic understanding of business processes and data management concepts.
• Familiarity with reporting, data validation, or basic automation tools is an advantage but not a must.
• Strong attention to detail and high level of accuracy
• Dedicated and responsible with a consistent work approach
• Basic analytical and problem-solving skills
• Interest in process improvement and operational efficiency
• Good communication and stakeholder coordination abilities
• Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com .

Additional Information

The CRM Intern will support customer master data governance and related operational activities in Oracle Cloud. The role primarily focuses on customer master data creation and updates, ensuring a high level of accuracy, completeness, and compliance with internal control requirements. In addition to operational responsibilities, the intern will assist in identifying process gaps and improvement opportunities to enhance efficiency, standardization, and overall data quality. The role is based within the Global Accounting Operations (GAO) in Bayan Lepas, Penang ESSENTIAL DUTIES AND RESPONSIBILITIES: Support customer master data creation and maintenance activities in Oracle Cloud. Perform customer master new creation and change activities, ensuring all 8 key mandatory fields are accurately completed and maintained in compliance with internal control requirements. Identify incomplete or inconsistent records and escalate to senior team members for resolution. Coordinate with various stakeholders (Sales, Customer Operations, Salesforce, Pricing, Legal, Logistic and Finance) for data clarification and follow-ups. Document and update standard operating procedures (SOPs) and process flows reflecting any changes or enhancements to existing processes. Assist in identifying process gaps, inefficiencies, or recurring issues, and propose improvement ideas. Support implementation of process improvements, simple automation, or standardization initiatives Provide support during peak periods. (Month-end or quarter-end close) Provide ad-hoc support to management as required.

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