Operations Document Coordinator

About the role

Reporting to the Process Safety Superintendent, the Refinery Document Coordinator plays a key role as the custodian of controlled refinery documentation, including General Work Instructions, Process Descriptions, and Critical Safety Procedures. This position is responsible for coordinating and ensuring document reviews are completed in accordance with internal refinery requirements. The role supports the development and maintenance of document quality and control processes, while also assisting in the delivery of training and development programs related to document management for the workforce. Additionally, the position serves as the central point of coordination for the administration of process risk assessment activities and the refinery's Management of Change (MOC) systems.

Responsibilities

• Promote and uphold workplace health and safety practices, including participation in Ampol safety systems such as Loss Prevention System (LPS).
• Coordinate the development, review, and ongoing maintenance of controlled documents, including procedures, process descriptions, standing orders, and operational instructions.
• Act as custodian of refinery documentation and records, ensuring critical documents are current, maintained, and compliant with quality requirements.
• Provide administrative support for Process Risk Assessments (PRA) and Refinery Management of Change (RMOC) systems.
• Support operational administration activities, including document creation, distribution, updates, and communication of revised versions to personnel.
• Contribute to continuous improvement of training, learning, and competency resources, while producing high-quality documentation aligned with organisational standards.
• About you:
• Key skills and experience:
• Demonstrated experience in Administration/Learning & Development roles
• Knowledge and experience in Learning and Development systems and processes
• Understanding of operational planning issues.
• Practical knowledge of safe work practices and procedures.
• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed refinery/production needs.
• Demonstrated planning and co-ordinating skills.
• Strong communication skills - both written and verbal.
• Proficient in Microsoft Office applications (Word, Excel), SAP, LMS, Doc Approval, DMS, LPS.

Benefits

Additional Information

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference. As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people. Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you're deepening your expertise or taking on something new, we'll support you to power a career that works for you. We're building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen. About Infrastructure Ampol has been proudly fuelling Australia since 1900, from humble beginnings, through 120 years of growth and change. We are the operational heart of the business, responsible for the refinement and distribution of petrol and petroleum products. Our operations span the country and working with us will provide you with the opportunity to meet a diverse team of experts who help make Ampol the energy supply chain leader it is today. This purpose reflects our commitment to delivering value for our customers and our people now, through safe, reliable, and competitive operations. As we look to the future, we will continue to innovate through new energy and fuel solutions to deliver on powering better journeys, today and tomorrow.

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