Trade Support Engineer

Responsibilities

• Day to day, you will:
• Monitor the production trading environment and respond to alerts in real time.
• Triage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2).
• Deploy and configure proprietary and third-party trading applications.
• Investigate trade and position breaks, and support back-office operations such as trade capture and reconciliation.
• Assist with risk and compliance reporting.
• Occasional handling of datacenter and trading desk hardware.
• Write scripts to automate repetitive workflows and accelerate your own troubleshooting.
• Collaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives.
• Because this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.

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Company Intel

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