Associate, Workday HR

About the role

Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe. Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance. About Our Team Cross River's team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently.

Responsibilities

• Workday Platform Leadership & Architecture
• Serve as the Workday subject matter expert across all HCM modules, including Core HCM, Talent, Advanced Compensation, Absence, Benefits, Payroll, Time Tracking, and People Analytics.
• Design and maintain the overall Workday architecture and roadmap , aligned with HR, Finance, and broader business objectives.
• Lead the architectural design for Workday solutions, including new module rollouts, enhancements, and complex integrations.
• Develop, document, and enforce architectural standards, best practices, and governance procedures .
• Translate business requirements into scalable Workday configurations and technical solutions .
• Implementation, Enhancements & Operations
• Oversee end‑to‑end Workday implementations , major upgrades, and feature releases.
• Conduct impact analysis and regression testing for Workday updates and releases.
• Manage system updates, including planning, coordination of downtime, backups, and deployment activities.
• Execute day‑to‑day operational tasks to maintain a high‑performing and stable Workday environment .
• Update and coordinate system configuration changes to support new or evolving business processes.
• Collaborate with team members to troubleshoot and resolve Workday, Operations, and ERP‑related issues.
• Integrations, Automation & Optimization
• Design, build, and support integrations between Workday and external systems, including HR and Benefits providers, ATS platforms (e.g., Greenhouse), and financial systems.
• Debug and support Workday integrations using Studio, EIBs, and Report Writer .
• Identify and recommend automation and optimization opportunities across HR and Finance processes.
• Security, Compliance & Controls
• Define and manage role‑based security models , security roles, and security teams, ensuring data integrity and confidentiality.
• Ensure solutions meet data privacy, SOX, SOC, GDPA, and FFIEC requirements relevant to the financial services industry.
• Maintain audit‑ready documentation and support internal and external audit activities as needed.
• Stakeholder Partnership & Enablement
• Collaborate with HR business partners, Finance, Legal, Compliance, and IT stakeholders to deliver integrated, business‑aligned solutions.
• Work with external vendors, consultants, and Workday partners to manage deliverables and timelines.
• Provide platform support and help build user capability and adoption across the organization.
• Support and contribute to user training programs , enabling colleagues to effectively use and support the platform.
• Document system configurations, processes, development requirements, and changes thoroughly.
• Provide technical support to end users, diagnosing and resolving issues in a timely manner.

Requirements

• As a key member of the Workday technology team, this role is responsible for aligning Workday capabilities with HR business goals , ensuring a scalable, secure, and efficient HR technology ecosystem that supports regulatory compliance and industry best practices in a financial services environment.
• Bachelor's degree in Information Systems, Computer Science, or a related field.
• 3+ years of experience in HR technology, including 3+ years of hands‑on Workday HCM experience.
• Significant experience integrating Workday with HR and Benefits providers, ATS systems (e.g., Greenhouse), and financial systems.
• Proven

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