Senior Media Technology Specialist

Responsibilities

• Lead Technology Projects That Shape Campus Experiences
• You will oversee and execute projects that create and enhance technology-enabled spaces across campus, including classrooms, meeting environments, and event venues. Responsibilities include:
• Leading implementation and refresh projects for traditional and hyflex learning environments
• Managing installation efforts from planning through deployment and completion
• Coordinating vendors, integration partners, contractors, and campus stakeholders
• Maintaining project documentation, reporting metrics, and tracking outcomes
• Developing user training and instructional programs to ensure successful adoption
• Driving communication and accountability across project teams
• Design and Advance Innovative Technology Solutions
• You will research emerging technologies and help define the future direction of media and A/V services by:
• Recommending and designing next-generation classroom and collaboration technologies
• Supporting media computing, presentation systems, sound reinforcement, and video services
• Programming and configuring control systems and integrated technologies
• Serving as a consultant and technology advisor for campus initiatives
• Supporting sustainability efforts, technology lifecycle planning, digital signage, and hospitality-related initiatives
• Provide Technical Leadership and Mentor Others
• You will act as a senior escalation point and guide the operational excellence of media services by:
• Leading resolution of advanced media and A/V incidents and escalations
• Performing expert troubleshooting, testing, maintenance, and quality assurance
• Improving support workflows and escalation processes
• Coaching and mentoring junior staff, student employees, and contracted resources
• Helping build a collaborative, service-focused team culture
• What Makes You Successful
• You are equally comfortable leading a project meeting, programming technology systems, troubleshooting technical issues, and mentoring colleagues. You bring both strategic thinking and hands-on expertise.
• Ideal candidates possess:
• Strong project management and organizational skills
• Deep knowledge of digital and analog signal flow
• Experience with hyflex technologies and traditional A/V environments
• Expertise in audio systems, DSP technologies, and control system programming
• Strong communication and relationship-building abilities
• The ability to navigate ambiguity and manage competing priorities
• A collaborative and customer-focused mindset

Requirements

• Required:
• Bachelor's degree required; Master's degree preferred
• 5-8 years of related professional experience
• Valid driver's license
• Demonstrated experience leading complex technology projects
• Strong communication and presentation skills
• Ability to independently establish priorities and make recommendations
• Preferred:
• AVIXA CTS certification
• Extron ECS certification
• Extron EDSP certification
• Hands-on installation and systems integration experience
• Knowledge of building and construction codes
• Experience supervising vendors or mentoring junior staff
• Why Join Us?
• If you enjoy building meaningful technology experiences and want to help drive the future of learning environments, we would love to hear from you.
• Pay Range Disclosure

Benefits

Additional Information

Senior Media Technology Specialist Technology Client Services Salary Range: $81,000-$90,500 Are you passionate about designing technology experiences that transform how people learn, collaborate, and connect? Do you thrive at the intersection of innovation, project leadership, and hands-on technology implementation? Join our team as a Senior Media Technology Specialist and help shape the future of technology-enabled learning and collaboration across campus. This is more than an A/V role. We are looking for a strategic, technically skilled leader who can bring vision to life-someone who enjoys solving complex challenges, leading large-scale projects, mentoring others, and implementing cutting-edge media technologies that directly impact students, faculty, staff, and campus communities. As a senior member of our Technology Client Services team, you will serve as a trusted subject matter expert and project leader responsible for advancing classroom technology, hyflex learning environments, digital signage, event spaces, and campus-wide media initiatives.

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