People Operations Generalist

Responsibilities

• Run our HRIS (Justworks) and keep our data clean, accurate, and effective
• Own onboarding through offboarding so the employee lifecycle feels smooth and not chaotic
• Maintain day-to-day People Ops support: benefits, immigration, documentation, and be the go-to for employee questions
• Be the first point of contact for employees and managers; triaging issues, offering guidance, and looping in support when needed
• Make sure our policies are clear, consistent, and working in a multi-state remote setup
• Proactively notice what keeps breaking and fix it so we're not solving the same problem twice
• Help roll out things like engagement surveys and performance reviews so they are operationally effective
• Provide entry-level HR Business Partner support where needed

Requirements

• 3+ years of experience in HR, People Operations, or a Generalist role, with hands-on ownership of systems, onboarding/offboarding, and core employee processes
• Strong operational discipline and attention to detail
• Comfort owning systems, data, and administrative processes end-to-end
• Ability to triage issues and partner effectively on employee relations
• Clear communication and a proactive, solutions-oriented mindset

Benefits

Additional Information

Transfr is on a mission to help create pathways to career success. Our immersive career exploration and training simulations empower learners and job seekers of all ages find the right job for them and build the skills they need to enter (or reenter) the workforce or change careers - helping them improve their quality of life. Immersive VR experiences from Transfr have been shown in studies to deliver better learning gains than video tutorials, slide presentations, and other training methods. Learners also find Transfr experiences highly engaging and enjoyable. At Transfr, we believe the future starts with innovative workplace training and skills development. We're building bridges between schools, workplaces, and governments to help improve training and job placement pipelines and create a better tomorrow, today. Summary: We're hiring a People Operations Generalist to own and run the core operations. This role is responsible for ensuring our People processes are accurate and consistent while serving as a key point of support for employees and managers. You'll operate across HR systems, onboarding, and day-to-day People processes, while contributing to company-wide initiatives. This is a hands-on role for someone who takes pride in running clean operations and improving how People Ops runs.

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