Senior Scheduling Specialist

Responsibilities

• Assists with scheduling and coverage needs, including weekends.
• Maintains the master scheduling calendar.
• Supports training and onboarding of new Scheduling Coordinators.
• Monitors branch workflows and coordination notes.
• Reviews scheduling reports for accuracy across branches.
• Collects clinician schedules monthly from Branch Directors.
• Sends weekend on-call schedules for branch confirmation each Friday.
• Maintains branch zip code coverage lists.
• Coordinates clinician schedules to optimize productivity.
• Assists with caseload assignments for LVN and PTA visits.
• Communicates visit schedules to patients as needed.
• Notifies staff of new same-day or overdue patient assignments.
• Removes duplicate evaluation tasks and approved non-admits.
• Collaborates with operational and clinical teams to resolve scheduling issues.
• Escalates significant scheduling concerns to the Scheduling Director.

Requirements

• High school diploma or equivalent required; minimum of 3-5 years of scheduling, administrative, or healthcare operations experience. Home health or healthcare experience preferred.
• Strong knowledge of scheduling practices, staffing coordination, and workflow management, with the ability to manage multiple priorities and ensure appropriate coverage.
• Proficient in Microsoft Office Suite, scheduling software, and electronic medical record (EMR) systems, with the ability to maintain accurate records and generate reports.
• Demonstrated leadership skills, including training, onboarding, and supporting scheduling staff while serving as a resource for team members and branch leadership.
• Excellent communication, organization, and problem-solving skills, with the ability to work effectively with clinicians, patients, and leadership while maintaining a high level of customer service.
• #LIHybrid
• See what Mission has to offer! Click Here.
• At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.
• Equal Opportunity & Veteran‑Friendly Employer:
• Accessibility Commitment:
• We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.
• Inclusion Efforts:
• Your Voice Matt

Benefits

Additional Information

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission-to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with C ompassion, A ccountability, R espect, E xcellence and S ervice (CARES), Mission Healthcare's core values. By joining our team, you will have the opportunity to impact patient's lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team. Benefits Available to All Benefit-Eligible Employees 401(k) retirement savings plan Mileage reimbursement Employee Assistance Program (EAP) Paid vacation, sick leave, and holidays Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week: Medical, dental, and vision insurance Flexible Spending & Health Savings Accounts Disability, life, and AD&D insurance Pet insurance Pay range (depending on experience): Starting at $63000, open to discussion, DOE! Schedule/Shift : Mon-Fri Location: Remote or Hybrid (Depending on location of employee) Supporting our Pacific Northwest Branches.

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