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Service Concierge

External
Fletcher Jones Automotive Group logoFletcher Jones Automotive · Fletcher Jones Motorcars
Full-timeOn-site1mo ago
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Responsibilities

  • Greet and assist guests upon arrival for their visit to the service department.
  • Provide administrative support for the Service Department.
  • Receipt and close repair orders and act as a cashier confirming accuracy of payment and issuing receipts and accompanying paperwork as needed.
  • Interact with each customer and follow up as needed in a timely and effective manner.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately.

Requirements

  • Valid in-state driver's license and clean driving record
  • High School Diploma or equivalent
  • Previous experience in a related role preferred

Benefits

Health insuranceDental insuranceVision insurancePaid time off401(k)401(k) matchingFlexible spending accountProfessional development assistanceLife insuranceEmployee assistance planDisability insurancePay: $23 per hour. This position is also eligible for hourly compensation up to an additional $3 per hour based on performance.We are an Equal Opportunity EmployerPrivacy PolicyFlexible schedule

Additional Information

Your next opportunity awaits at Fletcher Jones Motorcars. We are hiring a Service Concierge to join our team. The Service Concierge is responsible for greeting and directing guests upon arrival to the service department, assisting with the check-in process and arranging transportation as needed. The successful Service Concierge is comfortable multi-tasking to meet Guest Experience needs. This may include light automotive service such as tire pressure correction, fluid level top off, light bulb replacement and license plate installation.

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