Restaurant Captain / Floor Supervisor

Responsibilities

• Assist in delivering smooth and efficient service to ensure operational excellence in the outlet
• Maintain consistent adherence to restaurant standards for quality and service
• Provide excellent customer service by promptly taking orders and delivering items without delay
• Apply thorough knowledge of the restaurant menu to inform and upsell to guests
• Maintain cleanliness and organization of both front and back of house areas
• Prepare mise-en-place according to operational needs and ensure tables are cleaned and reset after each course
• Report operational issues to the Service/Operations Manager and follow up on solutions or actions
• Participate actively in training sessions to improve product knowledge and service skills
• Assist in monthly inventory checks of operating equipment and supplies
• Collaborate effectively with team members to support a positive and efficient work environment
• Preferred competencies and qualifications
• Diploma or certificate in Hospitality or Tourism Management is desirable
• Minimum 3 years of experience as a Captain or Supervisor in F&B; candidates with less experience may be considered for Food Runner roles
• Strong communication skills with the ability to solve problems proactively
• Attention to detail in service delivery and operational tasks
• Team player with good team-building skills and ability to communicate across all employee levels
• Personable, discreet, reliable, and diplomatic in guest and team interactions
• Positive, motivated, and passionate attitude with a willingness to learn multiple skills
• Good personal grooming and presentation
• High degree of integrity and adaptability to changing environments
• Willingness to work weekends and public holidays
• Immediate availability

Additional Information

Company Overview Food Concepts Group (FCG) has shaped Singapore's dining scene since 2011 with brands like Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse. FCG focuses on culinary excellence, strong leadership, and memorable guest experiences. Job Summary Join a leading restaurant group in Singapore, supporting smooth outlet operations and delivering excellent guest service while growing your skills and career in a dynamic, professional environment.

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