Sales Support, Senior Associate

About the role

The Sales Support - Senior Associate plays a critical role in enabling commercial success by supporting Sales and Business Development teams across the full opportunity lifecycle. This role combines commercial operations, client coordination, proposal and SOW management, and data driven reporting to ensure opportunities progress efficiently from initial engagement through to contract signature. The role is highly collaborative and best suited to someone who is organised, commercially aware, confident engaging with clients, and comfortable working with senior internal stakeholders in a fast paced environment. Additional Information As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor. As a member of the Factor team, the applicant will have access to various company and client assets and will be required to maintain the level of security as identified for each asset. Factor is an Equal Opportunity Employer. For more, visit: factor.law

Requirements

• 3+ years proven experience in Sales Support, Sales Operations, Commercial Operations, or a related role
• Handson experience drafting and managing SOWs, proposals, or commercial documentation
• Experience using CRM systems (e.g. Salesforce or similar)
• Strong Excel skills and confidence working with reports, data, and forecasting
• Excellent written and verbal communication skills, including clientfacing interaction
• Background in professional services, consulting, financial services, or B2B sales environments
• Experience in AI
• Experience coordinating proposals or bids in complex or multistakeholder environments
• Familiarity with contract approval workflows and commercial governance

Additional Information

With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM. Factor is the market leader in Integrated LawTM, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale. Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience. Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms. Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes - in backgrounds, skills, experiences, and perspectives - the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive. We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America - Join us!

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