Experienced Service Advisor - Mercedes Benz of Silver Spring

Responsibilities

• Deliver exceptional customer service aligned with Mercedes-Benz brand and warranty standards
• Schedule, manage, and coordinate service appointments and repair estimates
• Communicate recommended services clearly and professionally
• Proactively address and resolve customer concerns with urgency and care

Requirements

• Previous automotive service advisor experience required (luxury brand experience a plus)
• High dedication to customer service
• Excellent communication and follow up skills
• Strong understanding of vehicle systems, functions, and service operations
• Proficiency with MS Office, dealership software, internet tools
• Our MileOne Employee Advantage:
• MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
• MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
• MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
• By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
• HEGE123
• Service
• Salary Range
• $60,000 - $100,000
• Mercedes-Benz of Silver Spring
• Post Internally and Externally
• Zip Code
• 20904

Benefits

Additional Information

Job Description We are hiring a Service Advisor/ Service Writer for our busy automotive Service Mercedes-Benz of Silver Spring , a flagship luxury dealership and proud member of MileOne Autogroup , is now hiring an experienced Service Advisor to elevate our world-class service operation. This is not an average advisor role. This is your opportunity to represent one of the most iconic luxury automotive brands on the planet , where precision, performance, and personalized service define every guest interaction. If you thrive in a fast-paced, high-earning environment and take pride in delivering an unforgettable ownership experience- welcome to the next level. Experience Everything Mercedes-Benz of Silver Spring Has to Offer Competitive compensation: $60,000 - $100,000+ with bonus opportunity Exceptional opportunities for career growth within a luxury OEM environment State of the art facility with the latest technology A tenured, professional, success-driven culture focused on precision and performance

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