Lead Product Manager, Native Mobile

Responsibilities

• Own the vision and strategy for SeatGeek's native iOS and Android apps - from first open to post-event - creating a cohesive experience that earns a permanent place on fans' home screens
• Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips
• Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention
• Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use
• Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts
• Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play - store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management - treating discoverability as a core growth lever alongside paid and owned channels
• Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause
• Stay ahead of the mobile platform curve - iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences
• Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations - advocating for native experiences that compound engagement over time
• Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes
• Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices
• What you have
• 8+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale
• Deep expertise in engagement and retention - you've built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics
• Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) - you build your own dashboards and don't wait for a data team to answer basic retention or funnel questions
• Comfort with the operational realities of mobile shipping - release management, feature flags, crash monitoring, and the judgment to call a rollback when it's needed
• Strong customer empathy and a tasteful eye for great design and UX - you can tell the difference between a feature that delights and one that just

Benefits

Additional Information

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. By catering to both fans and rightsholders, we're powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. We are looking for a Lead Product Manager to own the native mobile experience, the iOS and Android apps, which are key to millions of fans discovering, shopping for, and attending live events. This is a high-impact, high-visibility role at the intersection of consumer product, platform technology, and fan engagement. Beyond getting fans to their first great experience, your most important mission is bringing them back. You'll help define how we build habits, deepen loyalty, and make SeatGeek the first app fans reach for when a new tour drops, a playoff run begins, or a spontaneous night out calls. From home screen real estate to personalized push moments to post-event features that extend the thrill, you'll help architect the full loop that turns one-time buyers into lifelong fans. You'll own a surface that lives in fans' pockets, competes for their attention alongside every other app, and has to earn its place every single day.

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