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Building Manager, Wharton Operations

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upenn logoUpenn · Huntsman Hall
Full-timeOn-siteToday
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University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Building Manager, Wharton Operations Job Profile Title Services Assistant D Job Description Summary Wharton School Overview Founded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse population of staff, representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu. The Wharton Operations team plays a vital role in overseeing the management and maintenance of all Wharton Buildings, ensuring that they remain in optimal condition to support the diverse needs of the Wharton community. With a focus on operational excellence, the team is dedicated to upholding the highest standards of facility management and ensuring the effective functioning of all assets within the buildings. Overall, the Wharton Operations team serves as stewards of the Wharton Buildings, working tirelessly to uphold their integrity, functionality, and safety. By prioritizing responsiveness, efficiency, and quality in their operations, the team plays a crucial role in supporting the mission and objectives of the Wharton School. The role of the Wharton Operations Building Manager is pivotal in overseeing and orchestrating the day-to-day work order activities across the Wharton buildings, encompassing a combined area exceeding 1,000,000 square feet. This multifaceted role involves a spectrum of responsibilities aimed at ensuring the smooth operation and maintenance of these facilities. On a daily basis, the Building Manager is tasked with supervising and scheduling maintenance activities, encompassing both routine upkeep and the handling of new work order requests. This involves generating and prioritizing work orders, overseeing project implementation, and conducting regular inspections of mechanical and electrical systems to ensure optimal functionality. Additionally, the Building Manager plays a key role in diagnosing mechanical issues and determining appropriate courses of action, all while adhering to stringent safety standards and protocols. A critical aspect of the role involves conducting daily tours of the buildings to assess their condition and address any concerns raised by occupants promptly. This includes following up with occupants to ensure that suitable conditions are maintained and addressing any maintenance issues or requests in a timely manner. Furthermore, the Building Manager is responsible for coordinating with external vendors to facilitate necessary repairs or services and tracking the costs associated with work orders to ensure budgetary compliance. In addition to maintenance-related duties, the Building Manager provides support across various operational aspects, including assisting with housekeeping , customer support center, and mail room operations. Furthermore, they oversee the administration of job assignments for a team of three union service mechanics, ensuring that tasks are delegated effectiv


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