Housekeeping Supervisor

About the role

Assists the Housekeeping Manager in the direction and coordination of the Beach Club Housekeeping, Public Areas and Laundry operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Contributes to the overall cleanliness, productivity and services of the hotel by assisting in maintaining an organized and efficient housekeeping, public area and laundry operation. Prepares inventory, productivity schedule and other reports as requested. Responsible for inspecting rooms and public areas. Schedules work assignments for Housekeeping and Laundry Staff. Maintains familiarity with cleaning and laundry equipment location, operation and repair. Maintains ongoing communication with Front Office to ensure tracking of guest assistance requests, delegation of tasks, staff responsiveness, timely completion of assignment and callbacks to Front Office/guests/others with completion times. Completes inventories and purchase orders for guest rooms, cleaning supplies and all items necessary for the housekeeping and laundry departments. Stays abreast of current and new industry tr ends and technology. Trains staff on position requirements, policies and procedures. Maintains a room record of principal goods (beds, appliances, carpets) in rooms. Completes payroll and attendance records, and schedules paid time off. Makes recommendations to Housekeeping Manager for room improvement and special repairs. Communicates to Engineering Department needed repairs to apartments and follow up. Assists with special cleaning projects. Acts as the primary department contact in the absence of the Housekeeping Manager . Conducts inspections of rooms and public areas to ensure compliance with company signature standards and documents findings. Follows up with staff as needed. Regularly monitors service and teamwork. Maintains a presence in the Housekeeping department to answer the phone and greet visitors. Maintains safe working conditions within the housekeeping and laundry departments and hotel. Ensures that the housekeeping and laundry staff follow safety rules and procedures; takes corrective action where required to improve safety in workareas. Keeps immediate supervisor promptly and fully informed of all problems and matters of significance. Must be available to work any shift. Must drive a company vehicle, a valid California Driver's License is required. Other duties and responsibilities may be assigned. OUTCOME Meeting and exceeding customer expectations by ensuring the housekeeping staff provides signature service and teamwork will strongly influence guest impressions of the total organization. Performing all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures will contribute to guest comfort and satisfaction. A satisfied guest is a repeat customer who expects and deserves the highest quality of cleanliness. SUPERVISORY RESPONSIBILITIES Supervises employees in housekeeping and laundry units. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and d

Benefits

Additional Information

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc. , where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club , a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel , a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room , celebrated for its fine dining and dramatic surfside views. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you'll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you're starting your career or ready to take it to the next level, we're passionate about helping our employees thrive in one of California's most beautiful destinations.

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