Business Systems Analyst II

Responsibilities

• Provide user support, functional & technical administration for Ivalua Source-to-Pay (S2P) solution.
• Troubleshoot & resolve technical and functional issues.
• Performing root cause analysis of defects and elimination/reduction of defects.
• Manage customer expectations in a way that results in high customer satisfaction.
• Facilitate appropriate Business Area / Functional Area approval of system enhancements and prioritization of requests.
• Development requirements based on business objectives and best practices.
• Qualifications You Must Have:
• Bachelor's Degree in Computer Science, Information Systems, or a related field.
• 2+ years of experience in business analyst systems, or a related field.
• Relevant experience can be considered as a substitute for the required educational qualifications. In the absence of a degree, a minimum of 6 years of related experience is required.
• Higher level relevant degree may substitute for experience.
• Experience supporting a multi environment SaaS solution
• Basic understanding of ETL's & API's
• Intermediate understanding of data integrity and management
• Proven track record of meeting or exceeding internal and external user expectations
• Intermediate knowledge of MSSQL
• Adhere to best practices in code and configuration management
• Ability to foster a good working relationship with peer system admins, developers, users and project managers
• Excellent oral and written communication skills
• Demonstrated ability to quickly grasp technology solutions and concepts
• Ability to manage to metric based measurements including service level agreement timelines
• Demonstrated ability to effectively communicate, complete tasks and assignments on time, problem solve, work in a team environment, and work independently
• Qualifications We Prefer:
• One to two years of system administration experience, preferably for a Procure-to-Pay system (Ivalua, Coupa, Ariba, etc)
• Supply Chain background and experience
• Experience working in Gov Cloud environment
• Essential Functions:
• Ability to work in an office or hybrid environment.
• Ability to work on a computer for majority of the work shift.
• Hand/finger dexterity for computer tasks.
• Ability to travel as required.
• This posting will be open for application for a minimum of 5 days and may be extended based on business needs.
• SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more .
• IMPORTANT NOTICE:
• Learn more about the background check process for Security Clearances.
• SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

Benefits

Additional Information

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! The Business Systems Analyst II (BSA) is responsible for more complex projects and tasks across various IT areas, including application support and network administration. This role involves advanced requirement gathering, technical oversight, and project coordination to ensure alignment with business goals and customer needs. As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at snc? Share your experience