Clinical Section Administrator, REI Program

Responsibilities

• Oversee daily clinic operations, including scheduling, patient flow, staffing, and facility readiness.
• Supervise and support front desk, billing, department administrative, and support staff, and coordinate closely with clinical and laboratory leadership.
• Develop and maintain office procedures that improve efficiency, service quality, and patient satisfaction.
• Monitor clinic performance using KPIs, including appointment volume, cycle coordination timelines, cycle volumes, cancellation rates, collections, and patient satisfaction metrics.
• Manage budgeting, expense control, vendor relationships, and purchasing for operational needs.
• Oversee revenue cycle functions, including insurance verification, fertility benefits coordination, patient estimates, billing and collection workflows, and prior authorizations.
• Ensure compliance with applicable healthcare regulations, privacy standards, accreditation requirements, university compliance, and internal policies.
• Partner with providers and department leads to optimize staff schedules, workflow design, develop section strategy, and resource allocation.
• Support hiring, onboarding, training, performance management, and employee engagement for both REI faculty and associated staff.
• Address patient concerns professionally and escalate issues appropriately.
• Coordinate implementation of EMR / Epic within the REI Practice.
• Lead quality improvement initiatives and support operational readiness for audits, inspections, and accreditation reviews.
• Maintain strong communication across clinical sites to support seamless coordination of consultations, monitoring visits, procedures, and follow-up care.
• Partner with health system marketing representatives to ensure effective marketing programs to grow the practice are in place.
• Provides leadership to managers and professional staff within a department to support teaching, medical research, and clinical care.
• Recommends department priorities, allocates resources and executes strategic plans.
• Develops non-medical activities of the department(s). Manages policy development and implementation in various departmental areas.
• Manages a team(s) including those within hospital functions.
• Performs other related work as needed.

Requirements

• Education:
• Minimum requirements include a college or university degree in related field.
• Work Experience:
• Minimum requirements include knowledge and skills developed through 7

Benefits

Additional Information

Department BSD OBG - Administration About the Department The Department of Obstetrics and Gynecology has 136 clinical providers, providing care at the main hospital in Hyde Park and seven off site locations. We have more than 68,000 outpatient visits, 28,000 ultrasound visits, 2,800 deliveries, and 3,300 surgeries per year. We provide full scope IVF services to our patients and are actively in the process of developing a state of the art invitro fertilization laboratory. Additionally, teaching, research, and the highest quality clinical care are top priorities for the Department. The residency and fellowship programs are highly ranked and have a history of training leaders in healthcare. The Department also has a significant research enterprise, engaging in population health studies, as well as research conducted in wet laboratories on tumor biology, fibroid research, infertility, and hypertensive diseases in pregnancy. Job Summary The job manages a team of professional staff responsible for the financial and management functions of a department in support of teaching, medical research and clinical care. Facilitates research initiatives of the faculty and staff. Develops departmental plans. Provides leadership and supervision to a staff of exempt and non-exempt employees. The Department of Obstetrics and Gynecology is seeking a strategic, compassionate, and results-driven Clinical Director / Section Administrator to lead our premier fertility center and Reproductive Endocrinology and Infertility (REI) program. In this pivotal leadership role, the position will oversee all daily clinical, laboratory, and administrative operations to ensure the seamless delivery of world-class reproductive care. The Clinical Director / Section Administrator balances operational efficiency and financial health with an empathetic, patient-centric culture. The position will report to departmental executive leadership and provide support to the section chief and medical directors. The position will also manage multidisciplinary teams-including reproductive endocrinologists, embryologists, specialized nurses, and patient coordinators-while driving strategic growth and ensuring absolute compliance with FDA, SART, and JCAHO standards. This position serves as a departmental Section Administrator providing strategic planning, budget management, and overseeing faculty recruitment. Serves as a liaison between the department and partner organizations. Provides oversight of integration processes and project management.

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Company Intel

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