In Home Service Technician
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Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers' homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances. Appliance maintenance responsibilities include: - Providing timely and quality repairs of customers' products - Maintaining high-quality customer service and care - Promoting and selling additional products and services - Meeting key performance metrics and/or productivity goals - Providing knowledgeable and courteous repair service - Looking for ways to improve business performance and enhance the customer experience - Communicating benefits of the Value Added Services Process to the customer - Maintaining truck stock inventory within the prescribed company guidelines and standards - Following the truck maintenance schedule and keeping a clean, organized truck Job Requirements As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Requirements of the Service Technician role include: - CFC Certification required for refrigeration positions only. - At least 1 - 2 years of appliance maintenance or repair technician experience, preferred - Working mechanical knowledge, including the use of tools and test equipment - Ability to perform accurate repair of customer product - Must complete all technician training elements within required timeframes - Ability to follow directions and specific process steps to ensure quality workmanship - Flexibility to work variable and flexible hours, including overtime - Ability to use a computer for parts inquiries and ordering - Must pass pre-employment drug screen and criminal background check No On Call Work! No Sundays! Join Us Today! Join the Sears Home Services team as an In-Home Appliance Service Technician! Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization? Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers' homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances. For the In-Home Service Technician, we provide the following: - Service van - Specialized tools - Uniforms - Laptop computer - Smartphone - Home dispatched (most locations) - Industry training - Various incentive plans - Career opportunities Join the Sears Home Service family! Apply today! Please contact Jennifer at (407) 551-5984 for details on how to apply or visit our website at www.searsholdings.com/careers .
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