Patient Care Coordinator

Responsibilities

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Verifying dental insurance benefits and eligibility
• Sending and following up on insurance claims
• Working and managing A/R reports
• Assisting with treatment planning and financial discussions
• Cross-training with front desk duties
• Providing excellent customer service to patients and referring offices Qualifications
• Posting insurance payments accurately
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
• As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
• Your Background
• Endodontic experience is a plus but not required
• Dental office experience preferred
• Knowledge of dental insurance and billing processes
• Experience with dental software is a plus
• Familiarity with office machines (e.g fax, printer ect.)
• Strong communication and people skills
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desires to help your patients
• If this sounds like you, you will fit right in with the team!
• Why You Should Join Our Team
• A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
• Your Benefits & Perks:
• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• 4949 Fairmont Parkway Suite 215 Pasadena, TX 77505
• #priority
• We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
• Position Base Pay Range
• $16 - $24 USD

Benefits

Additional Information

Our office, Gulf Coast Endodontics in Pasadena, TX is seeking a motivated, organized, and team-oriented Dental Insurance Coordinator / Front Desk team member to join our growing practice! We are seeking someone with strong communication skills, attention to detail, and the ability to multitask in a fast-paced endodontic office environment. We're seeking someone friendly, organized, and enthusiastic about providing excellent patient care.

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