Head of Health Systems Strategy
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Responsibilities
- Develop and execute a dual top-down / bottom-up strategy to drive referral volume from health systems and provider groups across enterprise and field channels.
- Lead enterprise sales into health systems, aligning on value-based care incentives, leakage prevention, complexity coding, and quality metrics such as HEDIS/Star ratings.
- Build and manage a geography-based field sales team for direct physician outreach, modeled on a pharma rep approach.
- Drive EHR integration (e.g., Epic) to embed Spring Health and Alma into clinical workflows - the proven unlock for referral volume at scale.
- Develop multi-channel referral mechanisms including community-based, self-referral, and provider-gated pathways.
- Build the strategy and partnerships to monetize referrals to higher levels of care facilities, including residential, rehab, and detox.
- Create a paid referral channel leveraging Spring Health and Alma patient volume with initial facility partners.
- Partner with Product and R&D to build the technology infrastructure for the referral marketplace.
- What success looks like:
- Growth in provider referral volume from health system and provider group partnerships, with measurable quarter-over-quarter improvement.
- Enterprise health system partnerships signed, activated, and generating referral volume within the first 12 months.
- Field sales team fully built, hired, and ramped with clear per-rep productivity metrics within 6 months.
- Supply-side revenue channel launched with initial facility partners and measurable revenue within the first year.
- EHR integration deployed and generating measurable referral lift in at least one health system partner.
Requirements
- Deep expertise in health system operations, incentives, and decision-making - including revenue centers, value-based care, and behavioral health.
- Demonstrated experience building and executing enterprise sales motions into health systems.
- Track record of building and managing field sales teams from the ground up.
- Working knowledge of EHR integrations and clinical workflow embedding (e.g., Epic, Cerner).
- Familiarity with the behavioral health landscape across the continuum of care, from outpatient through higher levels of care.
- Comfort operating with high autonomy, strategic creativity, and direct access to executive leadership.
- Experience in corp dev, partnerships, or strategy roles within health tech.
- Experience with B2B2C business models.
- Familiarity with the mental health or behavioral health benefits space.
Benefits
Additional Information
Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the CRO, the Head of Health Systems Strategy will build and own Spring Health's health systems function from the ground up. This role is focused on two high-priority growth bets: driving provider-led patient referrals from health systems and provider groups, and building a supply-side revenue model for higher levels of care. This is a full-time, hybrid role based in New York City, with an expectation to be in the office 2-3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate within 90 days of their start date.
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